Contract Specialist

3 tygodni temu


Warszawa, Mazovia, Polska Worldline Pełny etat

The Opportunity

As a Contract Collection Specialist at Worldline, you will be part of a fast-growing team of specialists who work closely with our Sales Team and Merchants to advise on queries and support the smooth collection and verification process. If you enjoy working on diverse projects and have exposure to various tasks, this role is for you.

Day-to-Day Responsibilities

  • You perform quality checks on documentation packages for Entreprise Merchants, ensuring compliance with legal requirements, risk requirements, and onboarding requirements.
  • You provide expertise on the completeness of onboarding contract package documentation and successful onboarding know-how.
  • You provide pre-consulting services and advise on filling in missing contract details.
  • You ensure the fulfillment of customer data and bank data information (KYC/AML documents).
  • You are responsible for the collection of risk documents from merchants.
  • You participate in meetings with stakeholders (Sales/Onboarding Team/Risk) and merchants (email and telephone support).

Who Are We Looking For

We look for big thinkers who can drive positive change, step up, and show what's next. People with passion, a can-do attitude, and a hunger to learn and grow. In practice, this means:

  • At least 3 years of work experience.
  • Previous experience in KYC/AML/Customer Care would be an asset.
  • Previous experience in payment transactions environment (acquiring and merchant services) would be an asset.
  • English and Polish at a good level and additional knowledge of German.
  • Team player with an international mindset.
  • Problem-solving, details-oriented analytical, and troubleshooting skills.
  • Excellent communication and interpersonal skills with a strong willingness to evolve in a dynamic and growing business and international organization.

Perks & Benefits

At Worldline, you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

  • Private medical & life insurance.
  • MyBenefit Platform.
  • Holiday allowance.
  • Referral program.
  • Public transportation allowance.
  • Meal allowance.
  • Annual bonus.

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