Technical Support Specialist

5 dni temu


Warszawa, Mazovia, Polska NTT DATA, Inc. Pełny etat

NTT DATA is a trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.

We are currently seeking an Onsite IT Support Associate to join our team in Warsaw, Poland. The successful candidate will be responsible for on-site and/or remote installation, implementation, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals.

About NTT DATA

Our company has diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.

Key Responsibilities:
  1. The ideal candidate will review, troubleshoot and approve operational quality of desktops, notebooks, printers, and associated peripherals.
  2. Serves as company liaison with customer on administrative and technical matters.
  3. Installs, maintains and optimizes desktop/notebook configurations at customer sites.
  4. Diagnoses and resolves product performance problems.
  5. Ensures customer satisfaction by advising customers on preventive maintenance and configurations which may impact product performance.
  6. Instructs customers in the operation and maintenance of the system.


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