Customer Service Representative with Spanish or German
3 godzin temu
We are seeking a highly skilled Customer Service Specialist with proficiency in Spanish or German to join our team in Łódź. This is an excellent opportunity for a young professional to gain experience in customer service and develop their skills in a dynamic and supportive environment.
Key Responsibilities- Respond to customer inquiries via phone, email, or chat in Spanish or German
- Provide accurate information and assistance to customers concerning products and services
- Resolve customer issues and complaints in a timely and efficient manner
- Maintain and update customer records
- Collaborate with other departments to ensure a seamless customer experience
- Fluency in Spanish or German - at least B2 level
- Communicative English is a must - at least B1 level
- Excellent communication skills in both written and verbal forms
- Experience in a customer service role is a plus, but not necessary
- Competitive salary range
- Comprehensive benefits package
- Opportunities for professional development and career advancement
- Supportive and inclusive work environment
- Contract of employment
- Hybrid/stationary position in Łódź
- Work/life balance
Our recruitment process is designed to ensure a fair and thorough evaluation of all candidates. The stages include:
- Initial Application: Submit your application via our online form.
- Preliminary Acceptance: Our team will review your application and shortlist candidates.
- Phone Interview: An initial interview to discuss your qualifications and experience.
- Client Verification: Verification of your credentials and references.
- Interview: A formal interview with the hiring manager and team.
- Language check: You will speak with a native speaker for 10-15 minutes, to confirm your Spanish/German knowledge level
- Offer: Successful candidates will receive a formal job offer.
We encourage all qualified candidates to apply via our application form. We look forward to receiving your application and exploring the opportunity to work together.
Check out other interesting jobs on: https://en.antal.pl/candidates
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