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Service Integration Portfolio Manager

1 miesiąc temu

Kraków, Lesser Poland HITACHI ENERGY SERVICES SP. Z O.O. Pełny etat
Job Description

Job Summary

We are seeking a highly skilled Service Integration Portfolio Manager to join our team at HITACHI ENERGY SERVICES SP. Z O.O. This is a key role that will be responsible for planning, coordinating, and managing all aspects of the Service Integration program/project portfolio to agreed targets, in time, in budget, and at quality of functionality.

Key Responsibilities

  • Lead the Service Integration PMO team and monitor the program/project portfolio delivery according to agreed targets, identifies potential risks, and proposes mitigation actions.
  • Ensure the IT programs/IT projects follow and comply with given goals of the IT.
  • Responsible for prioritizing the project portfolio in concert with the IT program/IT project sponsors based on changing functional needs, resource capacity constraints, risk exposure, and other interdependencies.
  • Define principles and standards to harmonize the Service Integration program/project management methodologies from internal or 3rd party external service providers.
  • Ensure the installation/management/maintenance/optimization of internal and cross-functional processes related to IT Service delivery or IT Service demand in relevant area of responsibility.
  • Monitor the delivery of business objectives and customer experience for PMO services.
  • Collaborate with Business Stakeholders and Departments to analyze business demand for existing or new IT solutions.
  • Execute, for assigned tasks, all actions in processes according to agreed RACI specification.
  • Communicate status of the project and program portfolio to relevant stakeholders across the business and IT.
  • Proactively drive standardization and harmonization of the Service Integration project landscape.
  • Maintain clear budget and spend information.
  • Manage assigned budget effectively and deliver activities within agreed schedules and costs.
  • Identify cost drivers and optimization potential.
  • Implement, maintain, and operate Service Integration portfolio governance, including reporting from all Service Integration Project Managers.
  • Act as escalation point and resolve disputes arising in relation to IT business-facing support and infrastructure services.
  • Ensure that investments and initiatives in IT project management services are aligned with business strategy and priorities.
  • Support the implementation of the IT Strategy for relevant area of responsibility.
  • Ensure that the area of responsibility is properly organized, staffed, skilled, and directed, in line with both departmental goals and wider HR guidelines.
  • Guide, motivate, and develop direct and indirect subordinates within HR policies, for the benefit of both HE and the employee.
  • Manage direct reports, including performance management, total reward, and development/training.

Requirements

  • Bachelor's degree.
  • At least 10 years of experience working in the IT in large global corporations.
  • Proven experience as PMO Manager or similar role.
  • Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization.
  • Ability to lead small teams or projects.
  • Analytical mindset, with the ability to translate complex business requirements into actionable user stories and acceptance criteria.
  • Demonstrated experience in dealing with business stakeholders.
  • Demonstrated experience in working collaboratively in geographically dispersed teams.
  • Fluent spoken and written English, ability to formulate complex topics in everyday language.
  • ITIL Foundation certificate required.
  • Prince, PMP (preferred).
  • L6S (preferred).