Service Integration Portfolio Manager
9 godzin temu
Job Summary
We are seeking a highly skilled Service Integration Portfolio Manager to join our team at HITACHI ENERGY SERVICES SP. Z O.O. This is a key role that will be responsible for planning, coordinating, and managing all aspects of the Service Integration program/project portfolio to agreed targets, in time, in budget, and at quality of functionality.
Key Responsibilities
- Lead the Service Integration PMO team and monitor the program/project portfolio delivery according to agreed targets, identifies potential risks, and proposes mitigation actions.
- Ensure the IT programs/IT projects follow and comply with given goals of the IT.
- Responsible for prioritizing the project portfolio in concert with the IT program/IT project sponsors based on changing functional needs, resource capacity constraints, risk exposure, and other interdependencies.
- Define principles and standards to harmonize the Service Integration program/project management methodologies from internal or 3rd party external service providers.
- Ensure the installation/management/maintenance/optimization of internal and cross-functional processes related to IT Service delivery or IT Service demand in relevant area of responsibility.
- Monitor the delivery of business objectives and customer experience for PMO services.
- Collaborate with Business Stakeholders and Departments to analyze business demand for existing or new IT solutions.
- Execute, for assigned tasks, all actions in processes according to agreed RACI specification.
- Communicate status of the project and program portfolio to relevant stakeholders across the business and IT.
- Proactively drive standardization and harmonization of the Service Integration project landscape.
- Maintain clear budget and spend information.
- Manage assigned budget effectively and deliver activities within agreed schedules and costs.
- Identify cost drivers and optimization potential.
- Implement, maintain, and operate Service Integration portfolio governance, including reporting from all Service Integration Project Managers.
- Act as escalation point and resolve disputes arising in relation to IT business-facing support and infrastructure services.
- Ensure that investments and initiatives in IT project management services are aligned with business strategy and priorities.
- Support the implementation of the IT Strategy for relevant area of responsibility.
- Ensure that the area of responsibility is properly organized, staffed, skilled, and directed, in line with both departmental goals and wider HR guidelines.
- Guide, motivate, and develop direct and indirect subordinates within HR policies, for the benefit of both HE and the employee.
- Manage direct reports, including performance management, total reward, and development/training.
Requirements
- Bachelor's degree.
- At least 10 years of experience working in the IT in large global corporations.
- Proven experience as PMO Manager or similar role.
- Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders at all levels of the organization.
- Ability to lead small teams or projects.
- Analytical mindset, with the ability to translate complex business requirements into actionable user stories and acceptance criteria.
- Demonstrated experience in dealing with business stakeholders.
- Demonstrated experience in working collaboratively in geographically dispersed teams.
- Fluent spoken and written English, ability to formulate complex topics in everyday language.
- ITIL Foundation certificate required.
- Prince, PMP (preferred).
- L6S (preferred).
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