Technical Support Specialist
6 dni temu
We are seeking a skilled Technical Support Specialist to join our team at OVHcloud.
Job DescriptionIn this role, you will be responsible for diagnosing and fixing issues with web and cloud services for European customers.
You will also answer customer calls, emails, and chats to resolve any issues they may experience.
Your main responsibilities will include:
- Diagnosing and resolving technical issues with dedicated servers, VPS, web hosting, and email services.
- Providing top-notch customer support through various communication channels.
- Escalating complex issues to senior technicians when necessary.
- Classifying incidents and reassigning them to the appropriate team or person when needed.
- Maintaining accurate records of customer interactions and resolutions.
You will have the opportunity to develop your technical skills through internal training programs and stay up-to-date with the latest technologies and products.
A strong background in IT and excellent communication skills are essential for success in this role.
RequirementsTo be considered for this position, you must have:
- Fluent Polish and English language skills.
- Experience in a similar technical support role.
- Good technical knowledge of IT and new technologies.
- Ability to work in a fast-paced environment and meet deadlines.
We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.
-
Technical Support Specialist
7 dni temu
Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etatAt Genpact, we're seeking a highly skilled Technical Support Specialist to join our team. As a key member of our Technical Support Organization, you will be responsible for delivering high-level technical advice, consultation, and troubleshooting services to internal and external customers.Key Responsibilities:Customer Support: Provide prompt and thorough...
-
Technical Support Specialist
6 dni temu
Wrocław, Województwo dolnośląskie, Polska XPERI Poland Pełny etatJob Description:Xperi Poland is seeking a highly skilled and motivated Technical Support Specialist to join our team. As a key member of our technical support team, you will provide level 2+ technical support to our B2B customers on TiVo OS Smart TV products.Key Responsibilities:Provide timely and effective technical support to customers via various...
-
Technical Support Specialist
6 dni temu
Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatWe are seeking a Technical Support Specialist to join our team at TN Poland. The ideal candidate will have 2+ years of experience in Shopify and strong problem-solving skills.Key Responsibilities:Provide first-level technical support to clients via phone, email, or chat.Focus on resolving critical issues affecting customer experience, particularly those...
-
Technical Support Specialist
3 dni temu
Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatAre you a tech-savvy problem solver looking for a new challenge? Look no further than TN Poland, where we are seeking an experienced Technical Support Specialist to join our team.Key ResponsibilitiesProvide timely and effective technical support to customers, resolving issues quickly and efficiently.Collaborate with cross-functional teams to identify and...
-
Technical Support Specialist
7 dni temu
Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etatAbout the JobWe have an exciting opportunity for a Technical Support Specialist to join our team at TN Poland. The successful candidate will be responsible for troubleshooting hardware, software, and network issues in hybrid and cloud environments.Key AccountabilitiesOwn and resolve incidents escalated by 1st Line Support with a focus on accuracy and...
-
Technical Support Specialist
1 dzień temu
Wrocław, Województwo dolnośląskie, Polska G5 Entertainment INC Pełny etatG5 Entertainment INC is a pioneering game developer and publisher with over 850+ talented professionals worldwide. We have offices in multiple locations and offer remote work options to ensure our employees can thrive.We are currently seeking an experienced IT HelpDesk specialist to join our team. As a key member of our support team, you will be responsible...
-
Technical Support Specialist
1 dzień temu
Wrocław, Województwo dolnośląskie, Polska Experis ManpowerGroup Sp. z o.o. Pełny etatAt Experis, we are seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients and end-users.Job Description:Analyze incidents, research solutions, and provide clear explanations to customers.Troubleshoot complex problems and offer...
-
Technical Support Manager
3 dni temu
Wrocław, Województwo dolnośląskie, Polska Michael Page Pełny etatAbout the Role:We are seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to end-users, troubleshooting hardware, software, and network issues, and maintaining detailed records of incidents and actions taken.You will work closely with other IT teams, including...
-
Technical Support Specialist
2 tygodni temu
Wrocław, Województwo dolnośląskie, Polska Brightvision Capital Partners, LLC Pełny etatTechnical Support Specialist (with English)Full-timeTechland is one of the biggest video game companies in Poland, with over 30 years of experience in the gaming industry. From our studios in Wroclaw and Warsaw, we've built an international team of more than 500 talented professionals, all dedicated to pushing the boundaries of game development.We're known...
-
Technical Support Professional
4 dni temu
Wrocław, Województwo dolnośląskie, Polska Rite NRG Pełny etatAre you a skilled IT professional looking for a new challenge? Join Rite NRG as an IT Support Specialist and become part of a dynamic team driving innovation and growth in the technology industry.Job DescriptionAs an IT Support Specialist, your primary responsibility will be to provide technical assistance to users, troubleshoot computer operating system...
-
Technical Support Specialist
1 tydzień temu
Wrocław, Województwo dolnośląskie, Polska Techland Sp. z o. o. Pełny etatTechnical Support Specialist (with English)Work Model: onsiteCompany DescriptionTechland is one of the biggest and best-known Polish game developers with studios in Wroclaw and Warsaw. For over 30 years, we've carried a tradition of providing gamers with unforgettable experiences. We're an international team of over 500 highly-skilled professionals driven by...
-
Technical Support Specialist
1 dzień temu
Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etatJob DescriptionWe are inviting applications for the role of L1 Technical Support Engineer with German language skills.The successful candidate will work in a hybrid model, based in Wrocław, and be part of our Technical Services Department.Key Responsibilities:Front and back-office support (Customer support, connection to the Level 2, support our external...
-
Technical Support Specialist
1 dzień temu
Wrocław, Województwo dolnośląskie, Polska IOV Omnibusverkehr GmbH Ilmenau Pełny etatOur team at ARRISE is dedicated to delivering innovative gaming solutions through Pragmatic Play.We are a dynamic software development and services company that offers end-to-end digital solutions. With a global presence and a team of over 4,000 individuals, we bring together diverse expertise and experience across various industries and professions....
-
Technical Support Specialist
3 dni temu
Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etatAt Genpact, we are dedicated to delivering outcomes that shape the future. As a System Support Engineer – Domain Trainee, you will be part of our Technical Service and Support Organization, providing high-level technical advice, consultation, and troubleshooting for internal and external customers.This role is designed to bring scientific laboratory...
-
Customer Support Specialist
1 dzień temu
Wrocław, Województwo dolnośląskie, Polska ShareP - Sustainable Parking Management Pełny etatJob Title: Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at ShareP - Sustainable Parking Management. As a critical member of our support team, you will be responsible for providing exceptional customer service to our growing European customer base.Key Responsibilities:Respond to customer inquiries via...
-
IT Support Specialist
6 dni temu
Wrocław, Województwo dolnośląskie, Polska Hemmersbach Central Support Sp. z o.o. Sp. kom. Pełny etatAbout Hemmersbach Central Support Sp. z o.o. Sp. kom.At Hemmersbach, we don't just solve tech problems – we create exceptional customer experiences. We're a fast-paced, fun, and supportive team that's always looking for talented individuals to join us.We believe that our customers are at the heart of everything we do, and we're committed to providing them...
-
Technical Support Specialist
1 tydzień temu
Wrocław, Województwo dolnośląskie, Polska Hemmersbach Pełny etatService Desk Agent with French and EnglishRole: As a key member of our IT support team, you will be responsible for providing timely and effective assistance to end-users across various global locations.Analyzing, troubleshooting, and resolving application/OS problems in a prompt mannerManaging tickets throughout their lifecycle using our ticketing...
-
Technical Operations Specialist
12 godzin temu
Wrocław, Województwo dolnośląskie, Polska Xenoss Pełny etatXenoss is seeking a skilled Technical Operations Specialist to join our team. The successful candidate will be responsible for providing complex technical services in support of End Users.The ideal candidate will have a strong background in diagnosis, troubleshooting, and resolution of hardware/software failures, network connectivity issues, and general...
-
Technical Content Specialist
1 dzień temu
Wrocław, Województwo dolnośląskie, Polska IOV Omnibusverkehr GmbH Ilmenau Pełny etatAbout the RoleWe are seeking a talented Technical Content Specialist to join our dynamic team. As a Technical Content Specialist, you will be responsible for creating and maintaining high-quality documentation for our games.
-
Technical Services Specialist
2 dni temu
Wrocław, Województwo dolnośląskie, Polska Xenoss Pełny etatXenoss seeks a highly skilled Technical Services Specialist to provide complex technical services for our TGCS environment. The successful candidate will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware and software failures, network connectivity, laptop/PC deployment/replacement/asset tracking, and general desktop/lab...