CRM Service Specialist

6 godzin temu


Kraków, Lesser Poland HAYS POLAND Sp. z o.o. Pełny etat
Company Overview
Hays IT Contracting is a dynamic partnership that connects top IT professionals with the most exciting technological projects on the market. As a key player in the industry, we have established strong relationships with clients and contractors alike.

Our goal is to provide exceptional services that cater to the needs of both parties. By doing so, we aim to create a win-win situation for everyone involved.

Sales/CRM Service Role
For our esteemed client, we are currently seeking a skilled professional to fill the position of Sales/CRM Service. The ideal candidate will possess expertise in maintaining and customizing the D365 CRM online platform, particularly focusing on the Customer Service module.

The successful individual will be responsible for ensuring the seamless operation of the NAV Ticketing solution and further developing/customizing it as needed. Additionally, they will contribute to the growth and development of our client's business by providing exceptional customer service and support.

Key Responsibilities
• Maintain and customize the D365 CRM online platform, with a focus on the Customer Service module
• Ensure the smooth operation of the NAV Ticketing solution
• Develop and customize the NAV Ticketing solution to meet business needs
• Provide excellent customer service and support to drive business growth and success

Requirements and Qualifications
• In-depth knowledge of the D365 CRM online platform, with a focus on the Customer Service module
• Practical experience in maintaining and customizing M365 CRM Customer Service Module
• Strong commitment and ownership of tasks and responsibilities
• Excellent communication skills and ability to work effectively in a team environment
• Fluency in English; communicative German is an asset

Benefits
This role offers a unique opportunity to grow your career in a dynamic and innovative company. You will have the chance to develop your skills and expertise while working with a talented team of professionals. We are committed to creating a positive and inclusive work environment that supports the well-being and success of all employees.

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