Customer Service Representative
6 godzin temu
At MAJOREL POLSKA, we're a leading provider of innovative payment solutions and financial services. We empower businesses and consumers alike to thrive in an increasingly digital world.
We operate in several key CRM, ERP, and other customer-related systems, making proficiency in various IT systems advantageous. As a Customer Care Agent, you will be responsible for managing inquiries from SME-sized merchants. Your tasks will include handling emails, chats, and calls from customers with either acquiring or technical products.
Our support includes:
- Transactions support
- Settlement reports
- Self-service portal usage
- Technical support on Terminals
- Invoice-related questions
- Other customer concerns.
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