Product Support Team Expert

5 dni temu


Kraków, Lesser Poland MyGwork Pełny etat

**Job Opportunity in Global Product Support**

We're seeking skilled professionals to join our dynamic Global Product Support team at Autodesk, an inclusive employer and a member of MyGwork - the largest global platform for the LGBTQ+ business community.

As a Product Support Team member, you will be responsible for delivering technical guidance, analytics, and thought leadership to customers, helping them maximize the business value and adoption of their technology investments.

**Key Responsibilities:**

  • Resolve customer issues reported to Autodesk via various channels
  • Document customer issues for our Knowledge Base
  • Work closely with an account team to build relationships with key customers and help them achieve their desired outcomes

**Requirements:**

  • Strong problem-solving skills
  • Excellent relationship-building skills
  • Proficiency in software skills such as Revit, BIM 360, Civil 3D, Navisworks, Inventor, Vault, Flame, Maya, and 3DS Max
  • Fluency in languages such as German, French, Italian, and Spanish

**About Autodesk:**

Autodesk is a global leader in design, engineering, and entertainment software. We're committed to building a diverse workplace and inclusive culture to give more people the chance to imagine, design, and make a better world.

**What We Offer:**

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A comprehensive benefits package

**If you're passionate about delivering exceptional support and want to be part of a team that's shaping the future of design and engineering, apply now to join our Global Product Support team**


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