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Credit & Accounts Specialist with Italian Fluency

1 tydzień temu


Kraków, Lesser Poland PerkinElmer Pełny etat
Job Description:

We are seeking a skilled Credit & Collections Specialist (Italian-Speaking) to manage receivables, collections, and customer payment inquiries.

This role involves analyzing delinquent accounts, recommending order releases, managing bankruptcy claims, and coordinating with third parties when necessary. Fluency in Italian is essential to effectively support our Italian-speaking clients.

The ideal candidate will have excellent analytical skills, process-driven and organized, with sufficient flexibility to accommodate ad hoc requests. They should be professional and ethical with high integrity, supporting, leading, and contributing to process improvements.

Responsibilities:
  • Collection of receivables for Italian customers.
  • Regular verification of customers' balance of accounts.
  • Investigation of reasons for unpaid invoices, sending out of demand letters for payment.
  • Phone and email communication with clients in Italian.
  • Collection cycle and reduce Past Due Receivables improvement.
  • Performing credit assessment and setting credit lines per customer.
  • Support Bad Debt Reserve and Write Off processes.
  • Preparing regular management reports e.g. Pipeline, Collection Reports, A/R Ageing.
  • Processing of all the clearing of all invoices with payments or credit notes using SAP.
  • Liaison with Treasury Department to gather information of remittances with insufficient data.
  • Cooperation with other internal departments of PerkinElmer such as Customer Service, Procurement, General Ledger, Digital Transactions and more.