Account Manager

9 godzin temu

Warszawa, Mazovia, Polska awin Pełny etat
About the Role

We are seeking a highly motivated and experienced Account Manager to join our dynamic team at Awin. As an Account Manager, you will play a key role in building and maintaining strong relationships with our existing clients, driving business growth and ensuring exceptional customer service.

Key Responsibilities
  • Manage affiliate programs in the Polish and CEE markets, coordinating with other Awin departments to ensure seamless execution.
  • Develop and maintain in-depth knowledge of industry trends and Awin products, conducting training sessions and meetings to support clients.
  • Recruit new publishers and foster strong relationships with existing ones, driving collaboration and growth within managed affiliate programs.
  • Analyze activities and projects, creating reports and analyses for assigned clients and contributing to internal projects using Asana, Tableau, Power BI, and SimilarWeb.
  • Provide proactive customer service, identifying problems, opportunities, and preparing recommendations and solutions with the help of other Awin teams.
  • Build and maintain strong relationships with clients, participating in events, networking meetings, and training workshops.
Requirements
  • Excellent knowledge of Polish and English, both spoken and written, with the ability to work in an international environment and with English-speaking partners.
  • Experience in digital marketing from another affiliate network, e-commerce, publisher, or media house.
  • Knowledge of the affiliate marketing industry, including commission models, tracking solutions, and various affiliate channels.
  • Ability to manage multiple projects simultaneously in a flexible manner.
  • Commitment to program development and providing excellent customer service to ensure high levels of client satisfaction and retention.
  • Quick learner with strong team orientation and a positive, enthusiastic attitude.
  • Proficiency in MS Office, especially Excel, PowerBI, Tableau, and a willingness to learn new technology systems.
About Awin

Awin is a leading global affiliate network, proud of our dynamic, social, and inclusive culture. We prioritize diversity and inclusion, welcoming all backgrounds, identities, and experiences. Our virtual 'Life @ Awin' hub brings colleagues from across the globe together for social activities. We champion uniqueness and authenticity, and our network of affiliate partnerships is diverse and transparent.

We offer a range of benefits, including a flexible four-day workweek, remote working allowance, and access to training and development opportunities. If you're passionate about digital marketing and customer service, we'd love to hear from you.

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