Global Operations Strategist

2 tygodni temu

Kraków, Lesser Poland Aon Pełny etat

About Aon

Aon is a global professional services firm that helps organizations make better decisions to protect and grow their businesses.

We are united through trust as one inclusive, diverse team, passionate about helping our colleagues and clients succeed.

Job Summary

The Global Operations Strategist will play a key role in supporting the growth of our enterprise clients by serving as their primary point of contact for Aon Connect-related matters.

This includes data entry and tagging, training and licensing of new employees, and ensuring data quality auditing and clean-up of Aon Connect.

The successful candidate will have strong problem-solving skills, excellent communication skills, and experience working with cross-functional teams.

Main Responsibilities

  • Serve as the Aon Connect guide for specific Enterprise clients, including data entry & tagging for various activities
  • Aon Connect training and licensing of new employees
  • Global Standard Execution
  • Contract Support
  • Growth Strategy/Campaign Support
  • Marketing Coordination (tier 4 level)
  • Support end-user case management for Marketing campaigns
  • Manage Client Planning
  • Enterprise client set-up
  • Perform day-to-day execution and task completion; provide frequent status updates, and be responsible for timely completion of assigned tasks
  • Communicate at risk, escalated issues, and barriers to client team
  • Ensure data quality auditing and clean-up of Aon Connect for Enterprise clients
  • Serve as the main point of contact for client team questions regarding Aon Connect
  • Respond to emails promptly and proactively; manage client team and other internal teams' responses for timeliness/accuracy
  • Communicate effectively with internal partners for analysis/resolution of complex issues or project impacts

Requirements

  • 1+ years research experience
  • Hardworking self-starter who can juggle multiple projects, follow-up and exhibit creative problem solving – ultimately delivering projects and assignments on target and on time within a fast-paced environment
  • Strong ability to work closely with various cross-functional groups
  • A creative problem solver who brings innovative ideas, new perspectives, and a wealth of enthusiasm
  • Excellent verbal and written communication skills, organizational and relationship skills
  • Demonstrated responsiveness to colleague and leadership requests
  • Qualifications include bachelor's degree or equivalent experience in Business or related major, excellent Microsoft Office skills (Excel, PPT, Word, etc.)
  • Familiarity with Customer Relationship Management Systems (CRM) and marketing automation systems (i.e. Eloqua)
  • Expertise in data visualization/business intelligence platforms (Tableau, Power BI) would be a plus

About Our Culture

In addition to our comprehensive benefits package, we encourage a diverse workforce. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working.

At Aon, we value the contributions of each individual and strive to maintain a culture of inclusivity, respect, and open communication. If you're looking for a challenging and rewarding career opportunity, apply now

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