Customer Service Representative

6 dni temu


Gdańsk, Pomerania, Polska AirHelp Pełny etat

We are seeking a highly skilled Customer Service Representative to join our team. The successful candidate will be responsible for assisting customers with their claims, answering queries, and communicating in a timely and friendly manner via email, chat, and social media channels.

Key Responsibilities:
  • Assess claims and provide prompt responses to customer inquiries.
  • Utilize knowledge of the airline industry to advise and assist air travelers.

The ideal candidate will have excellent communication skills in English and Chinese (both spoken and written), experience working with targets, eagerness to learn about the airline industry and customer service, and a willingness to go the extra mile for customers.

We offer a comprehensive benefits package, including private life and health insurance, flexible benefits, annual travel allowance, and work-from-anywhere opportunities. Our team is committed to providing exceptional customer service and ensuring that every interaction is positive and memorable.



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