Technical Service Advisor

7 dni temu


Gdańsk, Polska SmartRecruiters Inc. Pełny etat
The  Technical Managed Services Consultant with French  at SmartRecruiters is a seasoned professional with a deep understanding of Talent Acquisition and HRIT. This role requires a diverse skill set that combines technical expertise, project management, and customer relationship management.

Be the main point of contact, both internally and externally, for automation and integrations between SmartRecruiters and our customers' technical ecosystems
Wear the hats of Business Consultant, Project Manager, and Developer to assist customers during the Business as Usual (BAU) phase, monitoring and troubleshooting integrations, and implementing small enhancements to help them achieve hiring success
Build integrations and automation enhancements, using advanced no-code automation platforms or advise the customer's technical team
The Technical Managed Services Consultant at SmartRecruiters is a seasoned professional with a deep understanding of Talent Acquisition and HRIT. This role requires a diverse skill set that combines technical expertise, project management, and customer relationship management

Receive only general instructions, autonomously managing tasks within defined procedures, priorities, and practices.
Focus on providing standard professional advice and creating initial reports for review by experienced team professionals.
SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success—including brands like Bosch, LinkedIn, Skechers, and Visa—using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.
We are proud to offer a collaborative, diverse, and remote-first work environment, as well as competitive salaries and generous equity. Needless to say, we make sure you’re taken care of. Our inclusive office environment welcomes and respects all.
SmartRecruiters’ next-generation platform serves as the hiring operating system for 4,000 customers like Bosch, LinkedIn, Skechers, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.

Strong understanding of SmartRecruiters' integration capabilities, including APIs, out-of-the-box HCM Connectors, and the embedded automation tools
Technical proficiency in APIs, WebServices, and some familiarity with HRIS Systems (e.g., Workday, SAP EC, ADP, UKG, Peoplesoft)
Experience with commercial ETL and middleware tools, e.g. Exceptional verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders
Proven ability to design technical solutions that meet business requirements
Exceptional time management and adaptability
Conflict resolution skills and the ability to manage challenging customer interactions

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