Fleet and Sales Administration Team Leader

2 dni temu

Poznań, Greater Poland Randstad Polska Pełny etat

For our Client we are seeking a Fleet and Sales Administartion Team Leaders to join newly forming teams. This is a unique opportunity to work in a dynamic, international environment, where you will have a real impact on shaping commercial processes from the start.

Apply now and help us build the future of our sales administration

What we offer:

  • opportunity to be a part of a new drepartment with dynamic career path development,
  • real impact in building new team and new process,
  • full employment contract,
  • hybrid work model,
  • modern office,
  • attractive benefits package (e.g. healthcare program, lunch card, sport card, cafeteria platform),
  • attractive bonus system.

Your tasks:

Sales and Fleet Team Leader:

  • Team Leadership & Coordination:
    managing and mentoring a team of specialists, ensuring the best possible results,
  • Billing Operations Oversight:
    supervise the creation and validation of billing documents (invoices, credit/debit memos); ensure proper execution of billing ; monitor monthly billing activities
  • Pricing Validation & Uploads:
    supervise validation of pricing for sales orders and purchase orders; coordinate with pricing analysts and agents to ensure timely resolution of flagged pricing issues
  • Reporting & Analytics:
    Generate and analyze monthly billing reports, including volume, accuracy, and turnaround KPIs,
  • Compliance & Audit Readiness:
    ensure all billing activities adhere to legal, regulatory standards across EMEA
  • Process Improvement:
    identify and implement process improvements to enhance efficiency and reduce errors.

Fleet Team Leader:

  • Team Leadership & Coordination:
    managing and mentoring a team of specialists, ensuring the best possible results,; acting as an escalation point for complex customer issues,
  • Fleet administration:
    monitoring key performance indicators related to fleet operations
  • Financial & administrative management:
    financial management, minimizing administrative costs; streamlining daily processes, including technical aspects, minimizing order processing times,
  • Operational Excellence & Reporting:
    preparing and presenting reports to management; supporting internal audits

Sales Team Leader:

  • Team Leadership & Coordination:
    managing and mentoring a team of specialists, ensuring the best possible results,
  • Discount & Rebate Oversight:
    supervising the application and validation of discounts, monitoring the calculation and settlement of discounts
  • Customer Claims Management:
    overseeing the registration and processing of customer claims; monitoring claims processing trends and proposing process improvements to reduce the number of claims and improve customer satisfaction,
  • Operational Excellence & Reporting:
    ensuring compliance and integrity of customer data and transaction system; Prepare and present operational reports to management

What we expect:

  • financial or economic education,
  • 4 years of professional experience in customer service, finance or administration,
  • experience in team management,
  • very good knowledge of English (min. B2),
  • knowledge of additional foreign languages at B2 level will be an advantage,
  • knowledge of SAP, CRM, Freshdesk, Salesforce
  • excellent analytical, communication and problem-solving abilities.

Employment agency entry number 47

this job offer is intended for people over 18 years of age

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