Vaccine Customer Specialist

Job Description
Placed in main voivodship city in Poland- Wrocław (lower silesian voivodship).
Vaccines Sales Team in Poland is looking for highly motivated and committed candidate for the role of
VACCINE CUSTOMER SPECIALIST.
Selected candidates will be responsible for the promotion of our company Vaccines portfolio, consisting of highly innovative products preventing spreading of serious infectious diseases.

Vaccine Customer Specialist will be expected to

• establish and maintain meaningful professional relationships with Health Care Professionals (Medical Doctors, Nurses, Vaccination centers);
• provide expert support to the HCPs in the area of diseases prevention through vaccination with our company vaccines, to ensure customer satisfaction;
• deliver sales objectives as per allocated budget;
• act in accordance with our high ethical standards.

Required Qualifications

• Min 3 years of experience in pharmaceutical Rx business (experience in pediatric will be an asset)
• Positive, 'can do' attitude
• University degree (preferably life science or business)
• Self-motivated and energetic with drive to excel
• Strong scientific profile, ability to understand and discuss scientific data and arguments
• Excellent communication skills
• Customer focus, excellent customer relationship
• A team player, but also able to work autonomously in the field
• Good planning and organization, analysis and problem solving, creative thinking
• Communicative level of English - must understand and be able to express him/herself verbally and in writing
• PC literacy - competent use of MS-Office (Word, Excel, Power Point, Outlook) in particular and IT assets in general
• Driving license [B category]

Required Skills
Account Planning, Account Planning, Adaptability, Creativity, Customer Experience Management, Customer Feedback Management, Customer Satisfaction, Customer Service, Ethical Standards, Hospital Sales, Infectious Disease, Interpersonal Relationships, Lead Generation, Market Analysis, Marketing Strategies, Motivation Management, Pediatric Health, Pharmaceutical Sales Training, Product Data Management Systems, Product Information, Sales Calls, Sales Metrics, Sales Objectives, Sales Pipeline Management, Sales Presentations {+ 4 more}

Preferred Skills
Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status
Regular

Relocation
VISA Sponsorship
Travel Requirements
Flexible Work Arrangements
Not Applicable

Shift
Valid Driving License
Hazardous Material(s)
Job Posting End Date
12/27/2025

• A job posting is effective until PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID
R373282