CRM/Loyalty Program Project Manager

2 dni temu


Cracow Metropolitan Area, Polska Sparta Loyalty Pełny etat

Sparta Loyalty seeks a dedicated and experienced CRM/Loyalty Program Project Manager to join our dynamic team. In this role, you will oversee and manage the development and implementation of our cutting-edge loyalty programs, working closely with cross-functional teams to ensure timely delivery and exceptional results.

Key Responsibilities:

  • Manage the entire project lifecycle, from conceptualization to implementation and ongoing optimization.
  • Collaborate with cross-functional teams, including IT, marketing, sales, and customer service, to develop and execute CRM and loyalty program strategies.
  • Define and document project requirements, objectives, and deliverables.
  • Develop and maintain project plans, including schedules, budgets, and resource allocation.
  • Monitor and track project progress, proactively identifying and addressing risks and issues.
  • Ensure that projects are delivered on time, within scope, and on budget.
  • Provide regular status updates to stakeholders and senior management.
  • Continuously improve project management processes and best practices.
  • Participate in product development, providing input on CRM/loyalty program features and functionalities.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • A minimum of 3 years of experience in the IT sector, with a focus on CRM and/or loyalty program management.
  • Proficient in project management tools and methodologies.
  • Strong understanding of CRM systems, loyalty programs, and customer engagement strategies.
  • Near-native English language proficiency (C1 level).
  • Proven experience in product development and coding.
  • Ability to work effectively in cross-functional teams.
  • Excellent communication, presentation, and interpersonal skills.
  • Strong problem-solving and critical-thinking abilities.
  • Willingness to learn and adapt to new technologies and methodologies.
  • Ability to work remotely and in the office, as needed.

We offer:

  • A competitive salary and benefits package.
  • The opportunity to work on exciting, innovative projects with a talented team.
  • A flexible work environment, with the option to work remotely or in the office.
  • Opportunities for personal and professional growth, including training and development programs.
  • To apply, please submit your CV, a cover letter detailing your relevant experience, and any supporting documentation to

    We look forward to reviewing your application and discussing the possibility of you joining our team at Sparta Loyalty.

Sparta Loyalty is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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