Operations Project Manager

Date posted: 5 Nov 2025

City: Warszawa

Country/Region: PL

Type of Contract: Permanent

Job Requisition ID: 9944

Operations Project Manager (External Manufacturing)

Role Summary

As a part of the External Manufacturing organization, the Operations Project Manager is a core member of the Virtual Plant Team (VPT), which is comprised of Quality, MSAT, Procurement, and Supply Chain. This role will support the tactical, day-to-day operational aspects of the VPT in providing oversight to contract manufacturing organizations (CMOs). This position will oversee all stages of VPT priority projects, working with cross-functional global teams. The ideal candidate has a project management foundation and a passion for building and improving standard work processes and tools. and global teams. The ideal candidate has a project management foundation and a passion for building and improving standard work processes and tools.

Primary Responsibilities

• Operations Management
• Provide day-to-day operations to support to the VPT, ensuring appropriate oversight to one or more CMOs.

• Utilize, and in some cases create standard work processes and tools for all aspects of operations project management, including but not limited to:

• Meeting agendas, minutes, and action items

• Visual dashboards related to performance, risks, project status, etc.
• Creation and management of all required project plans (e.g. schedule, communication, stakeholder, risk identification/management, escalation, etc.)
• Planning, executing, monitoring, controlling, and closing of priority projects
• Monthly, Quarterly, and Yearly reporting

• VPT roadmap, VPT snapshot, batch tracker, exceptions and actions tracker, customer requests, scopes of work (SoW); and Operations Review Meeting (ORM) scheduling and preparation activities

• Project Management

• Serve as project manager for priority VPT projects (e.g. VPT specific scope related to tech transfers, technical process improvements, product or market launches, business process improvements, etc).
• Plan and execute projects/tasks as needed in alignment with Industry and External Manufacturing Business Excellence (e.g. Portfolio Management (PMO); Data, Digital and Information Systems (DDIS); and Operational Excellence (OpEx)).
• Support ad-hoc projects/tasks as needed for cross-functional ExM Organization.
• Performance Management
• Support data collection and reporting of Key Performance Indicators (KPIs) using an established process and performance dashboard.
• Facilitate the development and management of mitigation plans to improve performance, as needed.
• Risk Management
• Support data collection and reporting related to raw material and CMO risk assessments; help develop and manage the associated mitigation plans.
• Support risk management related tasks/initiatives, as required.
• Crisis Management
• Assist in management of unexpected events by gathering information and determining the scope and impact of the crisis.
• Support planning and implementation of a crisis management plan, including communicating with stakeholders, managing resources, and taking actions to mitigate the impact of the crisis.
• Promote continuous improvement by analyzing the crisis and response to identify lessons learned and improve future crisis management efforts.
• Operational Excellence
• Apply a continuous improvement mindset to consistently seek ways to improve our business and ways of working.
• Apply systematic and structured approaches to enhance the efficiency and effectiveness of our business and ways of working; streamline operations to eliminate waste, reduce costs, and improve productivity.
• Investigate, propose and implement new tools and/or software for documentation tracking, metrics, data management, etc.

Education And Required Skills
Skills and Education:

• Bachelor of Science in Scientific or Engineering field with a minimum of 5 years of relevant work experience

Demonstrated Skills:

• Project Leadership – ability to lead cross-functional teams through project lifecycle using a collaborative approach to build consensus
• Influencing – using influencing skills and techniques to communicate with people at multiple levels within the company
• Organization – managing multiple projects concurrently and having consistent approach to communication and project updates
• Detail oriented – providing the right level of detail to the right audience
• Demonstrating a responsible and accountable mindset
• Focus on risk identification and mitigation management
• Emphasis on continuous improvement and operational excellence
• Demonstrates transparent and authentic working style
• Excellent verbal and written communication skills, capable of adjusting communication style between tactical teams, strategic teams, and executive teams

Appreciated Skills:

• Project Management certification or equivalent course work
• Experience with successful implementation and use of project management software/tools
• Experience with data analytics and metrics reporting software/tools
• Experience leading/working within cross-functional, cross-company, global teams
• Experience in a regulated industry (Manufacturing, Pharmaceutical, FMCG)

Other Relevant Information:

• Position is fully remote
• Approximately 10% domestic and international travel required is required to meet the needs of the business

Whatever your area of expertise, your work within the Servier Group helps advance therapeutic progress for the benefit of patients. You will be part of teams recognized for their scientific excellence and reach your full potential in a professional environment that encourages you to develop yourself. Tailor-made onboarding journeys, mobility opportunities, quality trainings, responsible management, team spirit... All this and more in a workplace focused on your well-being.

At Servier, we are committed to therapeutic progress to serve patient needs. We put the diversity of our employees as a source of richness for the fulfillment of this vocation.