Site Manager

ABOUT US: High-end food services, but with the DNA of a restaurant. Yarzin Sella provides high-end food services for leading tech companies around the globe. The company was founded 30 years ago and currently operates in the Israeli, European and U.S. market. The uniqueness of connecting Yarzin-Sella with the high-tech world is the group's ability to bring the world of restaurants into the world of corporate dining, while maintaining high culinary and service standards just as in restaurants. Our goal is to create a unique culinary experience that connects people, whether it is in the world of restaurants or the world of catering.

We are looking for a Site Manager for our newest location located in central Warsaw

The candidate will be responsible for overseeing the day-to-day on-site catering operations ensuring seamless collaboration between the front-of-house (FOH) and kitchen teams. This role acts as the main operational point of contact for the client. The Site Manager ensures that service delivery meets the highest standards of quality, safety, efficiency, and client satisfaction while maintaining responsibility over budgetary and administrative processes.

This role requires close collaboration with the Chef of the Central Production Unit (CPU), the Client Business Executive (CBE), and the regional management team to align on service expectations, culinary delivery, financial performance, and operational compliance.

Start date:
November 2025

Gross monthly salary:
10 000 PLN

Working days:
Monday to Friday

Essential Functions:

Team Leadership & Operational oversight

• Lead, coordinate, and support both FOH and kitchen teams on-site, ensuring smooth daily operations (micro-kitchen, buffet, events…).
• Supervise FOH team members and ensure adequate staffing, onboarding, and training of all team members.
• Ensure effective cross-functional communication between FOH and kitchen teams, as well as with external units (CPU, logistics, etc.).
• Oversee the setup, stocking, and cleanliness of multiple micro-kitchen areas on different floors.
• Ensure compliance with branding, merchandising, and presentation guidelines provided by the company and the client.
• Oversee and ensure proper setup, monitoring, and replenishment of the buffet by the team, in line with service standards and visual presentation guidelines.
• Supervise adherence to food freshness, hygiene protocols, and presentation standards, ensuring that the team consistently maintains quality and compliance throughout service.

Customer Experience

• Provide outstanding customer service and foster a welcoming, professional atmosphere.
• Proactively engage with guests to ensure satisfaction and a high-quality service experience.
• Collaborate closely with the Client Business Executive (CBE) to:
• Monitor and follow up on client feedback and service levels.
• Respond to client requests and ensure resolution of issues.
• Support the tracking and follow-up of on-site budgets related to operations.
• Act as a key point of contact for day-to-day client interaction, embodying the company's values and service standards.
• Follow client-imposed standards while actively suggesting and implementing improvements to the catering offering to enhance the employee experience

Budget & Financial oversight

• Manage and monitor weekly and monthly budgets for all on-site operations (labor, food, supplies, equipment).
• Track and process
  supplier invoices,
  ensuring accuracy and timely submission via internal tools.
• Ensure proper use of company systems to support the
  accounting team
  with accurate data for processing and payments.
• Identify and report on cost-saving opportunities without compromising service quality.