Senior Customer Service Specialist with French

1 miesiąc temu


Warszawa, Polska HAYS Pełny etat
Senior Customer Service Specialist with French
Warszawa
NR REF.: 1190460

We are looking for a passionate Senior Customer Service Specialist with French to join our client – an international company based in Warsaw.

Key Responsibilities:

  • Respond and handle customer requests via phone, email, and chat in a professional and timely manner.
  • Resolve customer complaints and issues with empathy and efficiency.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

  • French on C1 level and English on B2 level.
  • Previous experience in a customer service area (min. 5 years) or a related field.
  • Proficiency in using customer service software and tools.
  • Familiar with ERP39s system (SAP knowledge will be an asset).
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.

What We Offer:

  • Opportunities for career growth and development in a multinational company.
  • A supportive and inclusive work environment.
Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361. 



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