Senior Customer Service Specialist with Bulgarian/Hungarian

2 dni temu


Warszawa, Polska Grafton Recruitment Sp. z o.o. Pełny etat

We are currently seeking a talented and experienced Senior Customer Service Specialist for our client, a leading logistics and transportation company that recently opened a new branch in Poland

Do you have a passion for providing exceptional customer service and a strong background in logistics? Are you fluent in Hungarian or Bulgarian and English? If so, this could be the perfect opportunity for you

Senior Customer Service Specialist with English and Bulgarian/Hungarian

Responsibilities:

  • Supervision of customer accounts as well as active load carriers demand out of balance
  • Resolve customer issues related to logistics and deliveries
  • Support of and close cooperation with Sales Managers and Project Managers
  • Proactively identify and address potential customer concerns
  • Contacting and seeking new customers
  • Creating offers, price adaptation
  • Creating reports and analysis

Requirements:

  • 3-5 years of experience in customer service/logistics/forwarding
  • Excellent written and verbal communication skills in Hungarian or Bulgarian and English
  • Strong understanding of logistics principles and processes
  • Ability to multi-task effectively and prioritize tasks in a fast-paced environment
  • Problem-solving skills and a commitment to finding solutions
  • Proficiency in Microsoft Office

Benefits:

  • Hybrid system
  • Employment contract
  • Private medical care
  • Onboarding process in company's HQ
  • Opportunity to work for a growing and successful logistics company
  • Positive and collaborative work environment

Aplikując na ogłoszenie publikowane w ramach współpracy Grafton Recruitment Sp. z o.o. oraz Grafton Recruitment Services sp. z o. o. (uprzednio: Kelly Services Poland sp. z o. o.) - należące do GI GROUP HOLDING - zgadzasz się na przetwarzanie Twoich danych osobowych zawartych w zgłoszeniu rekrutacyjnym, w celu prowadzenia rekrutacji na stanowisko wskazane w ogłoszeniu.

Informujemy, że wewnętrzna procedura dokonywania zgłoszeń naruszeń prawa i podejmowania działań następczych (Procedura dot. zgłoszeń sygnalistów) jest dostępna na stronie internetowej pod następującym adresem https://pl.grafton.com/pl/o-nas/sygnalisci Zgłoszeń w trybie przewidzianym w Procedurze dot. zgłoszeń sygnalistów można dokonać pod następującym adresem: https://gigroupholding.vco.ey.com/

Pełną informację odnośnie przetwarzania Twoich danych osobowych znajdziesz pod adresem: https://pl.grafton.com/pl/polityka-przetwarzania-i-ochrony-danych

Grafton Recruitment Sp. z o.o. jest Agencją Zatrudnienia nr 20329



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