Customer Service Specialist with French
3 tygodni temu
Customer Service Specialist with French
Your responsibilities
- Customer service of B2B customers in Switzerland mainly in written communication using French language.
- Providing support including financial queries (both transactional business and basic accounting), answering product questions, implementing contract changes.
- Preparing customer reporting, account statements, conducting reconciliation.
- Utilizing available system landscape to find satisfying solutions for customer queries.
- Cooperating with internal stakeholder network and external business partners.
- Active assistance in all areas of the team, including participation in problem-solving activities and implementation of agreed solutions.
Our requirements
- Fluent French (min. B2 level) and English and Polish on a very good level. Proficiency in Italian will be a valuable advantage.
- Proactive approach with a team player mentality.
- Customer focus and attention to detail.
- Experience in customer service in an international environment would be an asset.
What we offer
- At Worldline, you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:
- Be part of a company guided by a strong purpose to do good and recognized as top 1% the most sustainable companies in all sectors worldwide.
- Work with inspiring colleagues and be empowered to learn, grow and accelerate your career
- Private Medical Care
- Life insurance
- Lunch and Travel reimbursement
- Attractive bonuses
Aplikuj
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