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Technical Customer Support with Swedish

3 miesięcy temu


Katowice, Polska Concentrix Pełny etat

Job Title:

Technical Customer Support with Swedish - work from Katowice

Job Description

Responsibilities:

  • Customer support (pre-sales and post-sales) for security cameras and system users via calls and chats
  • Handling requests for the following devices and systems: Wire-Free Security Cameras, Indoor Smart Home Cameras, Security Camera Systems, WiFi/PoE Cameras & NVRs.
  • Assist customers in resolving technical problems with devices
  • Collaborate with service engineers for technical support

Requirements:

  • Knowledge of Swedish at a communicative level (min. B2+)
  • Knowledge of English to understand the content of the training (min. B1+)
  • Minimum 6 months of experience in customer service
  • Higher education
  • Interest in new technologies

We offer:

  • Employment based on a labor contract
  • Work in a modern and comfortable office in the center of Katowice
  • Shift work from Monday to Friday (working hours: 10:00-19:00)
  • Comprehensive 5-week training (fully paid) preparing you for the job
  • Relocation support
  • Multisport Card, Private Medical Healthcare, Life Insurance, MyBenefit
  • Possibility to refer a friend

Location:

POL Katowice - Global Office Park-Bldg C Flrs 2 & 3

Language Requirements:

Time Type:

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