Customer Service Specialist with German

2 miesięcy temu


Katowice, Polska HAYS Pełny etat
Customer Service Specialist with German
Katowice
NR REF.: 1183212

Responsibilities:

  • Focus on customer satisfaction
  • Managing orders in the internal system
  • Checking status of shipments
  • Answer complaints and analyse the cause
  • Addressing queries to the right person
  • Coordination of orders, transport and external suppliers
  • Enter data into the CRM
  • Cooperation with Team Leader and other departments
  • Working with the internal compliances, procedures and policies
  • Process customer orders accurately with zero errors


Requirements:

  • German - min. B2+
  • English - B2
  • Customer Service experience
  • Communication skills


Nice to have / optional:

  • Microsoft Office (Excel) package
  • ERP experience


Offer:

  • New investment at Silesia area
  • International environment
  • Package of benefits


---

Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.


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