Customer Service Specialist with German
2 miesięcy temu
Katowice
NR REF.: 1183212
Responsibilities:
- Focus on customer satisfaction
- Managing orders in the internal system
- Checking status of shipments
- Answer complaints and analyse the cause
- Addressing queries to the right person
- Coordination of orders, transport and external suppliers
- Enter data into the CRM
- Cooperation with Team Leader and other departments
- Working with the internal compliances, procedures and policies
- Process customer orders accurately with zero errors
Requirements:
- German - min. B2+
- English - B2
- Customer Service experience
- Communication skills
Nice to have / optional:
- Microsoft Office (Excel) package
- ERP experience
Offer:
- New investment at Silesia area
- International environment
- Package of benefits
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Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.
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