Business Customer Support

2 miesięcy temu


Gdańsk, Polska Parleto Pełny etat

Odkrywanie potrzeb Klienta Biznesowego, pomoc Klientom w obsłudze aplikacji, analiza produktów i weryfikacja poprawności ich działania. Aplikuj i rozwijaj swoje kompetencje w Zespole ds.Wdrożeń i Wsparcia - pełnym pasji i inicjatywyCechy, których poszukujemy:odznaczasz się otwartością na kontakt z Klientem,czerpiesz satysfakcję z udzielania pomocy innym,starannie wykonujesz powierzone zadania,pracujesz zespołowo i z zaangażowaniem przy tworzeniu rozwiązań,chcesz uczyć się od innych i potrafisz prosić o pomoc,potrafisz budować relacje z Klientami,Mile widziane:doświadczenie w pracy z Klientami.Jakie zadania czekają na Ciebie:pomoc klientom biznesowym w bieżącej obsłudze naszych aplikacji,rozbudowa oraz aktualizacja dokumentacji technicznej (pomoc systemowa/baza wiedzy),testowanie aplikacji z perspektywy użytkownikaMożesz nauczyć się:budowania relacji B2B i projektowania funkcjonalności produktów w oparciu o potrzeby Klienta,testowania aplikacji o rozbudowanych strukturach i powiązaniach wewnętrznych,tworzenia oraz zarządzania treścią/dokumentacją dla dużych systemów informatycznych,przygotowywania zgłoszeń dla programistów oraz administratorów sieci.Spodziewaj się:wdrożenia i szkoleń wstępnych,możliwości pracy w trybie hybrydowym,stabilnego zatrudnienia, w oparciu o wybraną przez Ciebie formę umowy,solidnego doświadczenia i podniesienia swoich umiejętności,szczerej i swobodnej komunikacji w zespole,przestrzeni do realizacji własnych pomysłów i wsparcia w wyborze najlepszej dla Ciebie ścieżki rozwoju,dzielenia się wiedzą, szkoleń i pakietu sportowego dla równowagi,swobodnej atmosfery (mówimy sobie „na Ty”, nie mamy dresscode’u).Czekamy na Twoją aplikację – najlepiej za pośrednictwem naszego internetowego portalu aplikacyjnego W ten sposób możemy zapewnić szybszy proces, a dla Ciebie bardzo łatwe jest przesłanie dokumentów aplikacyjnych.



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