Aktualne oferty pracy związane z Service excellence lead - Kraków - Antal

  • Service Excellence Manager

    2 tygodni temu

    Kraków, Polska Antal Sp. z o.o. Pełny etat

    Service Excellence LeadWe are seeking a highly motivated individual to join our team as a Service Excellence Lead at Antal Sp. z o.o.Key Responsibilities:Drive adherence to operability standards and controls, promoting a proactive approach to Continual Service Improvement.Engage with stakeholders to maintain visibility on service availability, operability...

  • Service Excellence Manager

    3 tygodni temu

    Centrum, Kraków, Polska Antal Sp. z o.o. Pełny etat

    Service Excellence LeadAntal Sp. z o.o. is seeking a highly motivated individual to undertake the role of Service Excellence Lead in Enterprise Technology.Key Responsibilities:Drive adherence to operability standards and controls, promoting a proactive approach to Continual Service Improvement.Engage with stakeholders to maintain visibility on service...

  • SIAM Product/Service Excellence Lead – Experience and Data

    2 tygodni temu

    Kraków, Lesser Poland HITACHI ENERGY SERVICES SP. Z O.O. Pełny etat

    About the RoleThe Service Integration Department at HITACHI ENERGY SERVICES SP. Z O.O. is seeking a highly skilled and experienced professional to lead our product organization in delivering exceptional business outcomes. As a SIAM Product/Service Excellence Lead – Experience and Data, you will be responsible for streamlining operational workflows,...

  • SIAM Product/Service Excellence Lead – Experience and Data

    3 tygodni temu

    Kraków, Lesser Poland HITACHI ENERGY SERVICES SP. Z O.O. Pełny etat

    About the RoleThe Service Integration Department at HITACHI ENERGY SERVICES SP. Z O.O. is seeking a highly skilled Product/Service Excellence Lead to drive our product organization to deliver exceptional business outcomes. As a key member of our team, you will be responsible for streamlining operational workflows, fostering collaboration among products and...

  • SIAM Product Excellence Lead – Strategic IT Service Delivery

    2 tygodni temu

    Kraków, Lesser Poland HITACHI ENERGY SERVICES SP. Z O.O. Pełny etat

    Job DescriptionThe Service Integration Department at HITACHI ENERGY SERVICES SP. Z O.O. is responsible for managing multiple supplier services and integrating them into a single business-facing IT organization. The department strives to achieve strategic imperatives by using a highly responsive product-centric organization and assures provision of an...

  • Agile Lead

    2 tygodni temu

    Kraków, Polska HSBC Service Delivery Pełny etat

    Agile Lead - Service Delivery ExpertHSBC Service Delivery is seeking an experienced Agile Lead to manage multiple services throughout their entire lifecycle. The successful candidate will be responsible for communicating with IT senior management and other stakeholders to ensure a stable and smooth operation of our products and their delivery.Key...

  • Data Programme Lead

    20 godzin temu

    Kapelanka a, Kraków, Polska HSBC Service Delivery Pełny etat

    Job Title: Data Programme LeadDescription:HSBC Service Delivery is seeking a highly skilled Data Programme Lead to join our Data & Analytics Office. The successful candidate will be responsible for leading a team of project managers, business analysts, and contingent project resources across multiple locations.Own delivery execution within the Regulatory...

  • SIAM Product/Service Excellence Lead – Experience and Data

    5 miesięcy temu

    Kraków, Polska HITACHI ENERGY SERVICES SP. Z O.O. Pełny etat

    Description : The Service Integration Department manages multiple supplier services and integrates them into single business facing IT organization. It strives to achieve the strategic imperatives by using a highly responsive product-centric organization and assures provision of an outstanding and consistent IT service and user experience. It owns...

  • Global Center of Excellence Lead

    4 dni temu

    Kraków, Lesser Poland Tanium Pełny etat

    About the RoleTanium is seeking a seasoned leader to helm our Global Center of Excellence. As the Head of Global Center of Excellence, you will be responsible for building, leading, and managing a high-performing team that delivers exceptional customer support and experience.Key ResponsibilitiesManage and lead a global team of support professionals, ensuring...

  • Automation Services Lead

    4 dni temu

    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

    Job Description:As a key member of the HSBC Service Delivery team, we are currently seeking an experienced Automation Services Lead to join our initiative in driving the delivery of innovative solutions that will transform our business processes and operations.Key Responsibilities: • Collaborate with cross-functional teams to understand business needs and...

  • Customer Service Team Lead

    7 dni temu

    Kraków, Lesser Poland PepsiCo Pełny etat

    Job SummaryAs a Supply Chain Customer Service Supervisor, you will lead a multi-language international team of Customer Service representatives in one of our global Strategy & Transformation Service Delivery Capability Centers. Your role will be to provide and interface between customers and internal teams for exceptional customer service, supporting daily...

  • Head of Service Delivery Excellence

    3 tygodni temu

    Kraków, Lesser Poland Capita Pełny etat

    Job DescriptionJob Title: Head of Service DeliveryLocation: Krakow, PolandTime Type: Full timeContract Type: Fixed TermKey ResponsibilitiesDrive on-time, accurate, and quality service delivery within agreed-upon SLA frameworks.Establish and review Key Performance Indicators (KPIs) and ensure alignment with Service Level Agreements (SLAs).Manage budgets for...

  • Procurement Excellence Professional

    2 tygodni temu

    Kraków, Lesser Poland Lundbeck Pełny etat

    Are you passionate about driving business growth through strategic sourcing and procurement excellence? Do you have a strong interest in raw materials and API procurement?We are seeking a highly skilled Lead Buyer to join our global Corporate Procurement team. As a key member of our team, you will be responsible for executing sourcing projects, renegotiating...

  • Service Integration PMO Lead

    7 dni temu

    Kraków, Lesser Poland HITACHI ENERGY SERVICES SP. Z O.O. Pełny etat

    Job Description:As a Service Integration PMO Lead, you will be accountable for planning, coordinating, and managing all aspects of the Service Integration program/project portfolio to agreed targets, in time, in budget, and at quality of functionality. You will be responsible for managing the end-to-end pipeline for Service Integration projects and acting as...

  • SIAM Excellence Lead

    4 dni temu

    Kraków, Lesser Poland HITACHI ENERGY SERVICES SP. Z O.O. Pełny etat

    DescriptionThe Service Integration Department at Hitachi Energy Services Sp. Z o.o. is responsible for integrating multiple supplier services into a single, business-facing IT organization. The department strives to achieve strategic imperatives by using a responsive, product-centric organization and ensures the provision of outstanding and consistent IT...

  • SIAM Product Excellence Lead

    2 tygodni temu

    Kraków, Lesser Poland HITACHI ENERGY SERVICES SP. Z O.O. Pełny etat

    DescriptionThe Service Integration Department at HITACHI ENERGY SERVICES SP. Z O.O. is responsible for managing multiple supplier services and integrating them into a single business-facing IT organization. The department strives to achieve strategic imperatives by using a highly responsive product-centric organization and assures provision of an outstanding...

  • HR Shared Service Team Lead

    3 tygodni temu

    Kraków, Lesser Poland Huntsman Pełny etat

    About the Role:Huntsman Corporation's Global Business Services (GBS) in Krakow is seeking an experienced HR Shared Service Team Lead to lead a well-formed team responsible for all from Hire-to-Retire processes in several Associate's population across the EMEA region, including Poland.Key Responsibilities:Develop, lead, and motivate the HRSSC team through...

  • IT Service Delivery Manager Lead

    2 tygodni temu

    Kraków, Lesser Poland Infotree Global Solutions Pełny etat

    Job Title: IT Service Delivery Manager LeadJob Summary:We are seeking an experienced IT Service Delivery Manager Lead to join our team at Infotree Global Solutions. The successful candidate will be responsible for leading a multi-disciplinary team specializing in supporting engineering tools used by over 7000 engineers around the world.Key...

  • IT Service Delivery Manager Lead

    2 tygodni temu

    Kraków, Lesser Poland Infotree Global Solutions Pełny etat

    Job Title: Service Delivery Manager ITSM LeadJob Summary:As a Service Delivery Manager ITSM Lead at Infotree Global Solutions, you will be responsible for leading a multi-disciplinary team specializing in supporting engineering tools used by over 7000 engineers around the world who are building autonomous driving solutions for a safer, greener, and connected...

  • IT Service Delivery Manager Lead

    1 tydzień temu

    Kraków, Lesser Poland Infotree Global Solutions Pełny etat

    Job Title: IT Service Delivery Manager LeadJob Summary:As a key member of our Global Software Services team, the IT Service Delivery Manager Lead will be responsible for leading a multi-disciplinary team specializing in supporting engineering tools used by over 7000 engineers around the world. Our mission is to shape a world with a significantly reduced...

Service excellence lead

2 miesięcy temu

Kraków, Polska Antal Pełny etat

For our client, an international banking company, we are looking for a Service Excellence Lead. Location: Kraków (3 days per month) Form of employment: B2 B Job Description: Governance Risk and Control is seeking a highly motivated individual to undertake the role of Service Excellence Manager in Enterprise Technology. Key Accountabilities: Increase the likelihood of products being designed and built to operate effectively, driving adherence to operability standards and controls, and promoting a proactive approach to Continual Service Improvement. Engage with all relevant stakeholders (CIOs, Service Management Practice Head, Infrastructure Management Head, etc.) to maintain visibility on service availability, operability metrics, risk appetite, incidents, and control effectiveness. Provide robust challenges when risk appetites are threatened and initiate the incident process when risk appetite is breached. Key Skills Required: Act as a conduit between the Technology team and the Service Management Practice, ensuring operability requirements are prioritized throughout the development and operations lifecycle. Oversee the effectiveness of controls to ensure compliance with Service Management and Infrastructure Build policies and standards. Ensure an effective engagement process is in place that adds value to all target stakeholders. Coordinate closely with Service Management Practice Process Leads to ensure their process execution remains fully aligned with the rest of the organization. Collaborate across Dev Ops teams to ensure consistency and continuously improve Service Management Process execution. Provide guidance and support to Dev Ops teams regarding Service Management Processes to balance speed to market with operability, stability, and availability.