Technical Support Engineer
2 tygodni temu
Main responsibilities:
Responsible for the regional technical support in Europe, respond and provide technical solutions quickly through service portal, remote diagnostics and onsite support; Regional regular visit, organize meeting, workshop and other activities with regional partners and headquarter to continuously improve regional technical capability; Organize and carry out onsite technical training for new product launch, level training program and on-the-job training program in accordance with relevant stakeholders; Collect and report information for typical fault tendency, latest and critical fault, and promote instant solution of quality problems; Development and release the technical notice, typical technical repair cases; Regional special event management, timely onsite support with quick solutions, technical research and analysis according to stakeholder's instructions; Instant respond for special event management; Other works assigned from line manager.Main requirements:
Bachelor degree or above, more than 2 years' relevant experience; Fluent Chinese and English speaking. Strong cross culture communication skills and cross-function coordination ability; Ability to work under pressure and to strict deadlines in a dynamic environment; NEV Technical background is preferable; Willingness to frequent trip in Europe and travel to China.We Offer:
Performance and experience-based competitive remuneration. An exciting opportunity to lead the European transition to Zero Emissions transportation and de-carbonization of the economy.Please, submit your CV in English
Our Purpose is to build a zero-emission future that reconnects humanity with nature and a World of clean air . We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team
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