Senior HR Operations Specialist

2 tygodni temu

Wrocław, Województwo dolnośląskie, Polska Fortive Pełny etat

We are seeking a highly organized and detail-oriented individual who is customer-obsessed to join our team as a Senior HR Operations Specialist. In this role, you will be responsible for providing support to employees and managing various data administration tasks through various channels and ensuring the delivery of exceptional HR services. Your primary focus will be ensuring employee satisfaction, maintaining accurate employee records, and processing transactions across the employee life cycle. You will also play a critical role in monitoring KPIs and SLAs to ensure that operational goals are being met, along with driving continuous improvement to enhance the employee experience and streamline processes.

RESPONSIBILITIES:

  • Serve as the primary point of contact for employee support, addressing and resolving inquiries related to HR policies, benefits, payroll, and other employee-related matters leveraging voice, chat, and case management tools across the EMEA region.
  • Act as a player/coach, providing guidance and support to team members while also handling individual tasks and responsibilities.
  • Support daily visual management to ensure KPIs and SLAs are being met or exceeded, providing operational support to the People Leader.
  • Continuously improve the employee support processes and knowledge base through feedback analysis, identifying areas for enhancement, and provided recommended solutions.
  • Identify opportunities for process automation and optimization, streamlining employee support and data administration workflows.
  • Develop and implement training programs for the HR Shared Services team to enhance their skills and knowledge in providing top-notch HR support.
  • Maintain accurate and up-to-date employee records to include personal information and payroll inputs.
  • Collaborate with HR and payroll teams to ensure accurate and timely processing of employee data, including new hires, terminations, promotions, and salary adjustments.
  • Actively maintain employee records in digital formats to include updates to related-employee records, reflective of any changes in employment such as promotions, increases, benefits deductions, etc., in accordance with the company's record retention policies and procedures and state and federal laws and regulations
  • Maintain confidentiality of work-related issues, records, and company information
  • Maintain internal and external databases with employee information.

YOU WILL BE SUCCESSFUL IN THIS ROLE IF YOU HAVE:

  • Strong customer service skills: Demonstrated ability to provide exceptional customer service, actively listen to employee needs, and effectively communicate solutions.
  • Attention to detail: Ability to maintain accurate and up-to-date employee records, process transactions with precision, and ensure data integrity.
  • Problem-solving abilities: Proven track record of analyzing complex situations, identifying root causes, and implementing effective solutions to address employee inquiries and data-related challenges.
  • HR knowledge: In-depth understanding of HR policies, procedures, and employment laws to provide accurate and compliant support to employees.
  • Technical proficiency: Proficiency in HRIS and data management systems, as well as Microsoft Office Suite, particularly Excel and PowerPoint.
  • Communication skills: Excellent written and verbal communication skills to effectively communicate with employees at all levels, including the ability to explain complex information in a clear and concise manner.
  • Organizational and time management skills: Strong ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.
  • Discretion and confidentiality: Ability to handle sensitive and confidential information with utmost discretion and maintain a high level of professionalism.
  • Continuous improvement mindset: Proven ability to identify areas for improvement, drive process enhancements, and contribute to the ongoing development of the employee support function.
  • Collaboration and teamwork: Demonstrated experience working collaboratively with cross-functional teams and stakeholders to ensure seamless data flow, integration, and support.
  • Analytical skills: Proficiency in data analysis, report generation, and using insights to drive decision-making and process improvements.
  • Adaptability: Ability to adapt to changing priorities, learn new technologies and systems, and thrive in a dynamic work environment.

PREFERRED QUALIFICATIONS:

  • Bachelor's degree in human resources or related field preferred.
  • Minimum of 3-5 years HR administration or related role.
  • Strong knowledge of HR administration processes, regulations and familiarity with human capital management principles and practices.
  • Proficiency preferred in using HRIS systems (e.g., Oracle) for data management and reporting.
  • Excellent written and verbal communication skills and strong attention to detail.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • Must be proficient in English; preferred language capabilities: German, Dutch, French, Polish, Spanish or Italian.

This is a hybrid role.

Fortive Corporation Overview.

Fortive's essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.

Fortive: For you, for us, for growth.


#J-18808-Ljbffr

  • Senior HR Operations Specialist z NIEMIECKIM

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska HR|HUB SP Z O O Pełny etat

    Senior HR Operations Specialist with German - Wrocław, hybrydowo (2 dni w biurze, 3 dni zdalnie) Obowiązki:Obsługa HRowa - przyjmowanie zapytań związanych z HR Operations oraz przekazywanie ich do odpowiednich osób, gdy jest to konieczneZapewnienie terminowego rozwiązywania spraw i monitorowanie ich aż do zakończenia, aby zagwarantować najwyższy...

  • Senior HR Operations Specialist with German

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska HR|HUB SP Z O O Pełny etat

    Senior HR Operations Specialist with German - Wrocław, hybrid (2 days in the office, 3 days remote) Responsibilities• Conduct intake for all HR Operations related inquiries and transfer them to appropriate parties, as necessary• Ensure timely resolution of cases and follow through cases to completion to provide best customer experience aligned with...

  • Senior HR Operations Specialist

    1 miesiąc temu

    Wrocław, Województwo dolnośląskie, Polska Fortive Pełny etat

    We're on the lookout for a super organized and detail-oriented team player who is obsessed with delivering top-notch customer service to come aboard as a Senior HR Operations Specialist. In this kick-ass role, you'll be in charge of supporting employees and handling various data management tasks through different channels to ensure top-tier HR services. Your...

  • Senior HR Operations Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Fortive Pełny etat

    We're on the lookout for a super organized and detail-oriented team player who is obsessed with delivering top-notch customer service to come aboard as a Senior HR Operations Specialist. In this kick-ass role, you'll be in charge of supporting employees and handling various data management tasks through different channels to ensure top-tier HR services. Your...

  • Senior HR Operations Specialist

    4 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Fortive Pełny etat

    We're on the lookout for a super organized and detail-oriented team player who is obsessed with delivering top-notch customer service to come aboard as a Senior HR Operations Specialist. In this kick-ass role, you'll be in charge of supporting employees and handling various data management tasks through different channels to ensure top-tier HR services. Your...

  • HR Operations Specialist

    4 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Fortive Pełny etat

    We are looking for an incredibly organized individual who is passionate about delivering top-notch customer service to join us as an HR Operations Specialist. Your main responsibilities will include providing support to employees, managing various data administration tasks, and ensuring exceptional HR services are provided.RESPONSIBILITIES:Act as the main...

  • HR Operations Specialist

    1 miesiąc temu

    Wrocław, Województwo dolnośląskie, Polska Fortive Pełny etat

    We are looking for an incredibly organized individual who is passionate about delivering top-notch customer service to join us as an HR Operations Specialist. Your main responsibilities will include providing support to employees, managing various data administration tasks, and ensuring exceptional HR services are provided.RESPONSIBILITIES:Act as the main...

  • HR Operations Specialist

    4 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Fortive Pełny etat

    We are looking for a highly organized and detail-oriented individual with a strong focus on customer satisfaction to join our team as an HR Operations Specialist. As part of this role, you will be responsible for providing support to employees, managing various data administration tasks, and ensuring the delivery of exceptional HR...

  • HR Operations Specialist

    1 miesiąc temu

    Wrocław, Województwo dolnośląskie, Polska Fortive Pełny etat

    We are looking for a highly organized and detail-oriented individual with a strong focus on customer satisfaction to join our team as an HR Operations Specialist. As part of this role, you will be responsible for providing support to employees, managing various data administration tasks, and ensuring the delivery of exceptional HR...

  • HR Operations Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Fortive Corporate Pełny etat

    We are seeking a highly organized and detail-oriented individual who is customer-obsessed to join our team as an HR Operations Specialist. In this role, you will be responsible for providing support to employees and managing various data administration tasks through various channels and ensuring the delivery of exceptional HR services. Your primary focus...

  • HR Operations Specialist

    1 miesiąc temu

    Wrocław, Województwo dolnośląskie, Polska Takeaway Pełny etat

    Masz apetyt na nowe wyzwanie?To świetnie, ponieważ w / Just Eat (JET) czekają na ciebie liczne możliwości, albo jak to u nas mówimy, w JET wszystko jest na stole. Jesteśmy wiodącym globalnym dostawcą online. Nasz ekosystem technologiczny łączy miliony aktywnych klientów z setkami tysięcy partnerów w krajach na całym świecie.Nasza misja:to...

  • HR Operations Specialist

    4 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Takeaway Pełny etat

    Masz apetyt na nowe wyzwanie?To świetnie, ponieważ w / Just Eat (JET) czekają na ciebie liczne możliwości, albo jak to u nas mówimy, w JET wszystko jest na stole. Jesteśmy wiodącym globalnym dostawcą online. Nasz ekosystem technologiczny łączy miliony aktywnych klientów z setkami tysięcy partnerów w krajach na całym świecie.Nasza misja:to...

  • Specialist/Senior Specialist, Procurement Operations

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska UPM Pełny etat

    Specialist/Senior Specialist, Procurement Operations page is loaded Specialist/Senior Specialist, Procurement Operations Apply locations Wroclaw Business Hub Tampere time type Full time posted on Posted 3 Days Ago job requisition id NB Would you like to join a global, growing company that innovates for a more sustainable tomorrow? UPM could be the team for...

  • HR Operations Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Fluke Biomedical Corporation Pełny etat

    We are seeking a highly organized and detail-oriented individual who is customer-obsessed to join our team as an HR Operations Specialist. In this role, you will be reporting to HR Shared Service Leader, East Asia and responsible for providing support to employees and managing various data administration tasks through various channels and ensuring the...

  • HRO Operations Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

    Job Description - HRO Operations Specialist - Senior Process Associate -Dutch- Remote PL (HEA HRO Operations Specialist - Senior Process Associate -Dutch- Remote PL - HEA011231 Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate...

  • HR Operations Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Fluke Biomedical Corporation Pełny etat

    We are seeking a highly organized and detail-oriented individual who is customer-obsessed to join our team as an HR Operations Specialist. In this role, you will be responsible for providing support to employees and managing various data administration tasks through various channels and ensuring the delivery of exceptional HR services. Your primary focus...

  • HR Operations Specialist

    2 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Fortive Pełny etat

    We are seeking a highly organized and detail-oriented individual who is customer-obsessed to join our team as an HR Operations Specialist. In this role, you will be responsible for providing support to employees and managing various data administration tasks through various channels and ensuring the delivery of exceptional HR services. Your primary focus...

  • HR Operations Specialist

    4 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Fortive Pełny etat

    We are seeking a highly organized and detail-oriented individual who is customer-obsessed to join our team as an HR Operations Specialist. In this role, you will be responsible for providing support to employees and managing various data administration tasks through various channels and ensuring the delivery of exceptional HR services. Your primary focus...

  • HR Operations Specialist

    1 miesiąc temu

    Wrocław, Województwo dolnośląskie, Polska Fortive Pełny etat

    We are seeking a highly organized and detail-oriented individual who is customer-obsessed to join our team as an HR Operations Specialist. In this role, you will be responsible for providing support to employees and managing various data administration tasks through various channels and ensuring the delivery of exceptional HR services. Your primary focus...

  • Courier HR Operations Specialist

    4 tygodni temu

    Wrocław, Województwo dolnośląskie, Polska Takeaway Pełny etat

    Masz apetyt na nowe wyzwanie?To świetnie, ponieważ w / Just Eat (JET) czekają na ciebie liczne możliwości, albo jak to u nas mówimy, w JET wszystko jest na stole. Jesteśmy wiodącym globalnym dostawcą online. Nasz ekosystem technologiczny łączy miliony aktywnych klientów z setkami tysięcy partnerów w krajach na całym świecie.Nasza misja:to...