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Customer Service Specialist with German
3 tygodni temu
- odpowiadanie na zapytania klientów ze Szwajcarii w języku niemieckim : najczęściej dotyczące aktywacji pakietu, płatności, wysyłek
- sprawdzanie statusów klientów w systemie, ich płatności, rodzaju usług
- wpisywanie danych do systemu
- zamykanie zlecenia
WYMAGANIA:
- firma zapewnia wszystkie niezbędne szkolenia (szkolenie trwa ok 14dni) - jest płatne przez pracodawcę
- bardzo dobra znajomość j. niemieckiego (C1) , drugi język nie jest wymagany
- doświadczenie w obsłudze klienta niemieckojęzycznego minimum rok
- dobre umiejętności komunikacyjne, uśmiech
- gotowość do pracy stacjonarnej (centrum Krakowa) - dogodny dojazd
OFERUJEMY:
- wynagrodzenie : od 9 000 PLN brutto podstawa, dodatkowo premie za odpowiednią obsługę (do 2 000 PLN/mies + dodatek motywacyjny 1500/mies) - łącznie maksymalnie można zarobić ok 12 000 PLN brutto /miesięcznie
- umowa o pracę na czas nieokreślony po wdrożeniu (14dni)
- rozbudowane benefity min opieka medyczna, ubezpieczenie, multisport
- praca w młodym zgranym zespole
- możliwość awansu
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