Employee Data Management Specialist with German

3 tygodni temu

Kraków, Lesser Poland Air Liquide Polska Sp. z o.o. Pełny etat

Employee Data Management Specialist with German

Your responsibilities

  • Provides first point of contact for customer, answering queries on policy and procedure related to HR BSC transactional and administrative scope through ticketing tool (ServiceNow), Live Chat and Telephony
  • Resolves enquiries leveraging on knowledge base documents (e.g. FAQs, job aids, policy documents, etc) within the agreed service levels as defined in the Service Level Agreement (SLA)
  • Actively follows up on outstanding items and obtain feedback on resolution from the employees and partners
  • Helps and educates HR Shared Service Centre users to navigate through self-help materials & functionality where assistance is required
  • Properly transfers enquiries to the next level of support or relevant subject matter experts
  • Actively participates in the meetings with internal stakeholders
  • Helps to identify gaps in current knowledge base documentation and highlight improvements required to enhance the knowledge base
  • Actively participates in the meetings with the internal stakeholders
  • Executes simple transactions in the system (WD) on behalf of the employee in case required by the process
  • Generates the personal documentation based on the system information and available templates
  • Provides simple reporting as requested by customers
  • Updating the required information in the system as raised by the employees and the business
  • Performs the data/mass upload into the HR tools (WD)
  • Gathers and reviews the process documentation as required by the business

Our requirements

  • Strong organizational and time-management skills
  • Excellent interpersonal skills - verbal and written communication skills with the ability to interact professionally with a diverse group of people
  • Excellent verbal and written communication skills with the ability to interact professionally with a diverse group of people including managers, executives, business partners and subject matter experts from various countries, cultures and business levels
  • Ability to ask the relevant questions to understand and clarify issues, attempt resolution and escalate problems if unable to resolve
  • Ownership and capability of working independently, taking initiative, and following up on assigned projects
  • Ability to act in a confidential and sensitive manner and high sense of commitment and responsibility
  • IT savvy and resourceful on leveraging various tools (knowledge management, document management, HR systems) to obtain required information to resolve queries and issues
  • Experience as an HR administrative assistant (recommended and in shared services environment will be considered a plus)
  • English and German (min. Intermediate level) - Mandatory
  • Availability to travel when possible and if necessary
  • ServiceNow and Workday experience
  • Experience in Knowledge Transfer sessions and documenting the processes

What we offer

  • LuxMed private medical care (including the possibility of a refund of medical costs up to 650 PLN / quarter)
  • Attractive bonus
  • Additional 3 days of vacation with full pay per calendar year
  • Cafeteria system (MyBenefit)
  • Co-financing of vacations
  • Employee savings fund (for retirement purposes with employer's co-financing)
  • Group life insurance and the whole year international travel insurance
  • Opportunity to co-finance English, French and German language courses
  • Competence-building training and access to e-learning platform
  • Opportunity to purchase company shares at preferential prices
  • Christmas gifts - for employees' children (up to 15 years old)

Aplikuj

  • Product Data Specialist with German, Kraków

    3 tygodni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Social network you want to login/join with:Product Data Specialist with German, KrakówClient:Location:Job Category:Other-EU work permit required:YesJob Reference:afece60dbff9Job Views:14Posted:23.01.2025Expiry Date:09.03.2025Job Description:We work: Hybrid; 3 days in the office after onboardingContract of employment: full-timeLevel: Junior/ MidRecruitment...

  • Data Update Junior Specialist with German

    1 tydzień temu

    Kraków, Lesser Poland Arche Consulting Pełny etat

    Data Update Junior Specialist with German87_29269Obowiązkireview maps data to assess business information accuracy based on client policies,  engage with business, predominantly via quick outbound phone calls, to verify their business information,  update client platforms based on verified information,  make well-balanced decisions based on...

  • Marketing Packaging Project Management Specialist with German

    3 tygodni temu

    Kraków, Lesser Poland PepsiCo Pełny etat

    Key ResponsibilitiesThe Marketing Packaging Project Management Specialist will oversee the end-to-end management of packaging adaptations, from design to print production, for the German market.This includes managing adaptations, rollouts, final print preparation, and external agency project management. The specialist will also handle colour management of...

  • Business Data Review Specialist with German Skills

    5 dni temu

    Kraków, Lesser Poland Arche Consulting Pełny etat

    Are you looking for a challenging role that will allow you to utilize your German language skills and analytical expertise? Do you have a passion for working with businesses and providing exceptional customer service?About the RoleThis exciting opportunity is available at Arche Consulting, a leading global organization focused on development and professional...

  • Payroll Specialist with German

    1 tydzień temu

    Kraków, Lesser Poland HAYS POLAND Sp. z o.o. Pełny etat

    Payroll Specialist with Germanlokalizacja: Kraków (małopolskie)numer referencyjny: 1191729/jobs.plforma zatrudnienia: Pełny etatWorking within the team of finance professionals, you will assist the Payroll Manager in running a payroll service for the employees, supporting them with payroll administration and resolving any pay queries. The scope of the...

  • Accounting Specialist with German Language Skills

    4 dni temu

    Kraków, Lesser Poland TE Connectivity Corporation Pełny etat

    We're looking for a highly skilled Accounting Specialist with proficiency in German to join our team. In this role, you'll be responsible for managing financial operations, processing vendor payments, and maintaining corporate credit cards. As a member of our team, you'll have the opportunity to work with talented professionals who are passionate about their...

  • Technical Support Specialist with German/Customer Service Agent with German

    3 tygodni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Job Title: Technical Support Specialist with German/Customer Service Agent with GermanAbout the Role:We are seeking a highly skilled and customer-oriented Technical Support Specialist with German to join our team in Kraków. As a Technical Support Specialist, you will be responsible for supporting customers through different channels, analysing and solving...

  • Technical Support Specialist with German/Customer Service Agent with German

    2 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    We're looking for a talented Technical Support Specialist with German and Customer Service Agent with German skills to join our team at Capita Poland.About the roleThis is an exciting opportunity for someone who wants to work in a fast-paced environment, supporting customers through different channels (inbound calls and messages). As a Technical Support...

  • Sales Operations Specialist with German

    3 tygodni temu

    Kraków, Lesser Poland Randstad Polska Sp. z o.o. Pełny etat

    Do you have experience in the Sales? Are you fluent in German? Apply for this positionSales Operations Specialist with GermanNr ref.: 389/12/2024/MŻ/258765/jobs.pl Kraków (małopolskie)What we offer- opportunity to develop in an international structure;- after onboarding, work in a hybrid system (2x per month working in the office); - sports packages,...

  • Procurement Specialist with German

    2 tygodni temu

    Kraków, Lesser Poland Link Group Pełny etat

    We are looking for a Microsoft D365 Application Specialist with a focus on Finance and Procurement to join our team and support projects in the Swiss market. The ideal candidate will have strong expertise in implementing ERP solutions and a deep understanding of financial and legal regulations specific to Switzerland.ResponsibilitiesAnalyze business needs...

  • Travel Customer Service Specialist with German

    3 tygodni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Travel Customer Service Specialist with GermanRole Overview:This position is for a Travel Customer Service Specialist with German language proficiency to work 100% remotely.Responsibilities:Engage in daily customer contact via telephone and email.Provide travel consultancy through the company system.Assist travelers during unexpected travel...

  • Senior HR Administrator with German

    3 tygodni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Senior HR Administrator with GermanFor our Client, we are looking for candidates for the position of Senior HR Administrator with German. This role is part of the One Business team in Warsaw, which delivers streamlined and efficient solutions to support various business functions across Europe.Responsibilities:We are looking for a Senior HR Administrator who...

  • Accounting Specialist with Asset Management

    2 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    Leverage your accounting expertise to drive asset management success at TN Poland.Job Summary:We are seeking an experienced Accounting Specialist to join our team as a Fixed Assets Accountant. In this role, you will be responsible for managing fixed assets, performing depreciation calculations, and ensuring accurate financial records.About the Role:Record...

  • Risk Management Professional with German

    2 dni temu

    Kraków, Lesser Poland TN Poland Pełny etat

    We are seeking an experienced Risk Management Professional with German language skills to join our team in Kraków.About the Position:This role requires a professional with a strong background in IT risk management, compliance, and audit, as well as excellent communication skills and fluency in German.Key Responsibilities:Reviewing and implementing IT risk &...

  • Financial Data Analyst with German Skills

    5 dni temu

    Kraków, Lesser Poland HAYS POLAND Sp. z o.o. Pełny etat

    About the Role:We are looking for a skilled Cost Analyst to join our team, who has experience working with financial data and can communicate effectively in German. The ideal candidate will have strong analytical skills, be able to collect and analyze financial data, and prepare detailed reports for management.You will work closely with various departments...

  • Customer Service Specialist with German and Italian

    3 tygodni temu

    Kraków, Lesser Poland careersinpoland Pełny etat

    Job Title: Customer Service Specialist with German and ItalianSummaryWe are seeking a highly skilled Customer Service Specialist with fluency in German, Italian, and English to join our client's team in Krakow.The ideal candidate will have excellent communication skills, be enthusiastic, and willing to embrace new challenges. They will handle customer...

  • Administration Specialist with data analysis and data management

    2 tygodni temu

    Kraków, Lesser Poland ABB Pełny etat

    Administration Specialist with data analysis and data managementAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter...

  • Employee Engagement Professional

    3 dni temu

    Kraków, Lesser Poland Hitachi Vantara Corporation Pełny etat

    About Hitachi EnergyAt Hitachi Energy, our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals, and factories. Our talented employees work together to deliver innovative solutions that meet the world's evolving energy needs.The RoleWe are seeking a motivated and creative individual to join our Competency...

  • Employee Engagement Manager

    1 dzień temu

    Kraków, Lesser Poland Hitachi ABB Power Grids Pełny etat

    We are committed to advancing a sustainable energy future for all. Our purpose is to bring power to our homes, schools, hospitals, and factories. Join us in creating projects that have a real impact on our communities and society.About the RoleWe are seeking a talented and hands-on individual to join our Competency and Employee Engagement team as an Employee...

  • Employee Experience Manager

    3 dni temu

    Kraków, Lesser Poland Hitachi ABB Power Grids Pełny etat

    About Hitachi ABB Power GridsWe advance a sustainable energy future for all by bringing power to our homes, schools, hospitals, and factories. Our Competency and Employee Engagement team seeks a talented individual to join their ranks as an Employee Engagement Specialist.The successful candidate will manage activities that positively impact employee...