Customer Service Assistant with Swedish
4 tygodni temu
Customer Service Assistant with Swedish (new SSC)
33_1081
Obowiązki
- zarządzanie procesem zamówieniami od klienta (wpisywanie do systemu, wprowadzanie zmian, odpowiadanie na zapytania, monitorowanie statusu zamówień, sprawdzanie rozliczeń, przekierowywanie innych zapytań do odpowiednich działów)
- zapewnienie bardzo dobrej jakości obsługi klienta (tylko klienci biznesowi) przez skuteczną komunikację i odpowiedzi (głównie maile)
- rozpatrywanie ewentualnych skarg, reklamacji, zwrotów
Wymagania
- minimum 1-2 lata doświadczenia w obsłudze klienta, najlepiej w strukturach SSC/BPO
- biegła znajomość języka angielskiego (C1) oraz szwedzkiego (B1+/B2)
- proaktywne podejście do klienta, samodzielność
- bardzo mile widziane doświadczenie w pracy w systemie SAP
- bardzo dobra obsługa komputera, pakietu Office
- wykształcenie min licencjat
Oferujemy
- umowę o pracę - wysokość wynagrodzenia do ustalenia (otwartość na oczekiwania finansowe)
- pracę w skandynawskiej kulturze organizacyjnej, nastawionej na dobrostan pracownika
- możliwość realnego awansu (struktury się dopiero tworzą w Polsce)
- stacjonarny tryb pracy przez okres kilku miesięcy z komfortowo urządzonego biura w Gdańsku (przenoszenie procesów, start ) potem praca hybrydowa (3 dni biuro, 2 dni zdalnie)
- pakiet benefitów dostępny w późniejszym terminie (obecnie na etapie ustalania, zbierania ofert etc)
- możliwość uczestniczenia w całkowicie nowym projekcie jednej z większych skandynawskich firm
Źródło: Saleshr/Praca
Aplikuj
-
Customer Service Specialist with Swedish
4 tygodni temu
Gdańsk, Polska Marcin Sojka - Priority Sale Pełny etatCustomer Service Specialist with Swedish - O2C (new SSC)33_1075Obowiązki zapewnienie bardzo dobrej obsługi klienta biznesowego z branży FMCG, które związane jest z przetwarzaniem przychodzących zamówień w systemie SAP (od wpłynięcia zamówienia do systemu, poprzez monitorowanie statusu, aż do rozliczenia - typowy proces O2C)...
-
Product Management Assistant with Swedish
4 tygodni temu
Gdańsk, Polska Marcin Sojka - Priority Sale Pełny etatProduct Management Assistant with Swedish (new SSC)33_1093Obowiązki Jako Asystent ds. Zarządzania Produktami będziesz wspierać nasz zespół zarządzania produktami w różnych zadaniach administracyjnych i operacyjnych. Odegrasz kluczową rolę w zapewnieniu płynnej realizacji procesów zarządzania produktami oraz w ułatwianiu...
-
Elevator Maintenance Assistant
1 miesiąc temu
Gdańsk, Pomerania, Polska Otis College of Art and Design Pełny etatAbout the RoleWe are seeking a highly motivated and detail-oriented Elevator Maintenance Assistant to join our team at Otis. As an Elevator Maintenance Assistant, you will be responsible for assisting in the maintenance and repair of elevators, as well as providing excellent customer service to our clients.Key ResponsibilitiesAssist in the maintenance and...
-
Customer Service Representative with English
1 miesiąc temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatMake a Real ImpactWe are seeking a dedicated and proactive individual to join our team as a Customer Service Specialist with English language skills. As a key member of our Global Shared Services team, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesProvide top-notch customer service...
-
Customer Service Specialist with Expertise
3 tygodni temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatImpact Your Career with Arla FoodsWe are seeking a dedicated Customer Service Specialist with German language skills to join our team at Arla Foods.Your primary responsibility will be to deliver exceptional customer service to our clients, ensuring their needs are met and expectations exceeded.Key Responsibilities:Handling customer inquiries and resolving...
-
Customer Service Agent with Global Reach
4 tygodni temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatMain ResponsibilitiesAs a Customer Service Specialist with German, you will be responsible for delivering exceptional customer experiences and resolving customer inquiries in a timely and professional manner.About the RoleThis is an exciting opportunity to join our global shared services team and contribute to the success of our customers. As a customer...
-
Customer Service Specialist with Finnish
6 miesięcy temu
Gdańsk, Polska Arla foods Pełny etatAbout the job Together with your colleagues in the Customer Service, you will work with day-to-day order management, dispute and query handling, reporting and proactive communication with our customers. You will work closely with the rest of the team to ensure high quality customer service. You will take responsibility to deliver on our targets and KPIs....
-
Customer Service Representative with German Fluency
3 tygodni temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatWe are seeking a dedicated Customer Service Specialist with German fluency to join our team in a dynamic environment. This role will involve delivering exceptional customer service and resolving customer inquiries over the phone and in writing. If you have a strong customer-orientation and communication skills, this role could be the perfect fit for you.As a...
-
Customer Service Specialist with Multilingual Skills
4 tygodni temu
Gdańsk, Pomerania, Polska Swarovski Pełny etatAt Swarovski, we're committed to delivering exceptional customer service. As a Junior Customer Service Specialist, you'll play a key role in ensuring our customers receive the highest level of support.About the RoleYour key responsibilities will include:Providing expert customer support via multiple channels, including chat, email, and phoneResponding to...
-
Customer Service Representative with Multilingual Skills
1 miesiąc temu
Gdańsk, Pomerania, Polska Swarovski Pełny etatAt Swarovski, we're seeking a talented individual to join our diverse team as a Junior Customer Service Specialist. As a key member of our customer support team, you'll have the opportunity to work with a global brand, learn and grow with us, and contribute to our mission of delivering exceptional customer experiences.About the RoleYour responsibilities will...
-
Customer Service Representative with Multilingual Skills
4 tygodni temu
Gdańsk, Pomerania, Polska Swarovski Pełny etatAt Swarovski, where innovation meets inspiration, we're looking for a talented individual to join our diverse team as a Junior Customer Service Specialist. This rewarding role offers a chance to work with a truly iconic global brand, learn and grow with us, and be part of a world of wonder.About the JobAs a Junior Customer Service Specialist, your key...
-
Customer Service Representative with Finnish Language Skills
1 miesiąc temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatAbout the roleAs a Customer Service Specialist with Finnish language skills, you will be part of a dynamic team responsible for delivering exceptional customer service to our clients. Your primary focus will be on day-to-day order management, dispute and query handling, reporting, and proactive communication with our customers.Key Responsibilities:Manage...
-
Customer Service Representative
1 miesiąc temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatAbout the roleWe are seeking a highly skilled and motivated Customer Service Representative to join our team in Global Shared Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer inquiries and issues in a timely and professional manner.Key responsibilities...
-
Customer Service Representative
1 miesiąc temu
Gdańsk, Pomerania, Polska Swarovski Pełny etatAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Swarovski. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our clients, resolving queries and complaints in a timely and professional manner.About You:To be successful in this role, you will need to...
-
Customer Service Representative
4 tygodni temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatAbout the JobWe are seeking a highly skilled Customer Service Representative to join our team at Arla Foods. As a key member of our Global Shared Services team, you will be responsible for providing exceptional customer service to our clients across the globe.Key Responsibilities:Handling customer inquiries and resolving issues in a timely and professional...
-
Customer Service Representative with Hungarian Expertise
4 tygodni temu
Gdańsk, Pomerania, Polska Antal Sp. z o.o. Pełny etatAs a Customer Service Specialist at Antal Sp. z o.o., you will be part of a new team dedicated to providing exceptional customer service to our clients in the wellness industry.Key responsibilities include:Providing excellent customer service and ensuring customer satisfactionSupporting customers via different channels, including phone, email, and...
-
Customer Service Professional with Finnish Language Skills
4 tygodni temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatAbout the RoleWe are seeking a highly skilled Customer Service Specialist to join our team in Gdansk. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our customers. Key Responsibilities:Handle customer inquiries and complaints in a professional and timely mannerProvide solutions...
-
Customer Service Specialist with Finnish Language Support
4 tygodni temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatGlobal Shared Services is a dynamic and innovative team within Arla Foods, responsible for delivering exceptional customer service to our clients worldwide. We are seeking a highly motivated and customer-focused Customer Service Specialist with Finnish language expertise to join our team.About the Role:Provide high-quality customer service to clients via...
-
Customer Service Representative with Finnish Language Skills
3 tygodni temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatAbout the roleAs a Customer Service Specialist with Finnish, you will be part of our Global Shared Services team, providing day-to-day order management, dispute handling, and proactive communication with our customers. You will work closely with the rest of the team to ensure high-quality customer service and meet our targets and KPIs.Key responsibilities...
-
Customer Service Representative with German Language Skills
1 miesiąc temu
Gdańsk, Pomerania, Polska Arla foods Pełny etatMake a meaningful impact in our dynamic Customer Service team as a Customer Service Representative with German language skills. You will be responsible for delivering exceptional customer experiences, resolving queries, and working collaboratively with colleagues across cultures and borders.Key Responsibilities:Provide top-notch customer service via phone,...