Customer Service Representative with German Fluency
2 tygodni temu
We are seeking a dedicated Customer Service Specialist with German fluency to join our team in a dynamic environment. This role will involve delivering exceptional customer service and resolving customer inquiries over the phone and in writing. If you have a strong customer-orientation and communication skills, this role could be the perfect fit for you.
As a Customer Service Specialist, you will be responsible for working with order handling, registering and tracking customer disputes, and communicating with colleagues from other areas. You will also be required to participate in improvement initiatives and projects, and maintain effective communication with internal and external customers.
To be successful in this role, you will need to have a strong entrepreneurial mindset, excellent communication and customer-orientation skills, and fluency in both English and German. You will also need to be able to work effectively in a One-Team spirit and have a high commitment to delivering and improving existing services.
Working for Arla Foods, you will have the opportunity to collaborate closely with business areas across cultures and borders, and bring your knowledge and understanding into the mix to break new ground with Customer Service. We offer a competitive package, including international operating environment, medical care and life insurance, and a relocation package.
- International operating environment
- Medical care & life insurance
- Additional benefits like gym card, vouchers, travel points or cinema tickets, etc.
- Scandinavian working style & no dress code
- Trainings with experts & professional induction & development programs
- Financial support of your education
- Relocation package
- Referral program for employees
- Employee Assistance Program (legal, psychological, health, financial consulting, etc.)
- Support for your healthy lifestyle (fruit day, facility for sportsmen, sport challenges and activities, Arla active teams / sport groups)
We are committed to providing a supportive and inclusive work environment, and offer a range of benefits and programs to support your health and wellbeing.
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