ISG Premier Support Engineer with Polish
5 miesięcy temu
Description and Requirements
Lenovo is seeking an EMEA Premier Support Engineer to join our Infrastructure Solutions Group (ISG).
Proficiency in English and Polish is required.
Your Key Responsibilities will be:
Serve as the primary point of contact for ISG hardware, software, and overall problem resolution. End-to-end case management. Provide live call center technical support using multiple systems, including phone, chat and eTicketing. Interface and collaborate with peer Geo Level 1 agents, Level 3 OEM agents, and hardware and software development teams. Ownership of all software, hypervisor, configuration, infrastructure, and usability issues Resolve complex, collaborative calls working with Level 3 teams and Hardware/Software development teams, as well as hardware problem determination and hardware services delivery providers Maintain outstanding customer satisfaction scores, with the professional communications and soft skills necessary to defuse difficult customer situations and work to problem resolution Requirements: 3+ years of direct contact center experience in similar Intel and AMD based hardware environments. Prior experience as a Level 2 contact center agent Experience troubleshooting from a solution level for appropriate data collection (logs) and isolation: architectural level and interfaces between component and the data flow Shift assignment plus weekend and holiday coverage may be required. Additional / Preferred Skills are Technical knowledge of VMware, Microsoft, Red Hat and SUSE operating systems; Microsoft: MCSA and MCSE certifications (server operating systems, infrastructure, and cloud); VMware: VCP-DCV, VCIX-DCV strongly preferred; Red Hat: RHCSA, RHCE, RHCA (Datacenter, Cloud, High Availability); SUSE: SCA, SCE, CLP, Rancher; Nutanix: NCA, NCP-MCI, NCM-MCI; Containers: Rancher, Kubernetes, Docker, Tanzu; Hyperconverged Technologies: Nutanix, Azure, VSAN, etc.You will be reporting to EMEA ISG Manager.
What We Will Offer:
An open and stimulating environment within one of the most forward-thinking IT companies. Flat structures and fast decision-making processes. A modern and flexible way of working to combine personal and professional life, working from home. An international team with a high focus on Gender Diversity. Attractive compensation package. We are looking forward to discussing this position with you soon-
L2 EMEA Premier Support Engineer with Polish
5 miesięcy temu
Warsaw, Polska Lenovo Pełny etatDescription and Requirements Lenovo is seeking an EMEA Premier Support Engineer to join our Infrastructure Solutions Group (ISG) Additional languages are welcome. This role represents a potential future opportunity at Lenovo. The team is still under development, and feedback from Lenovo may take some time. Please expect a delay in communication. We...
-
PCI Support Analyst
5 miesięcy temu
Warsaw, Polska VikingCloud Pełny etatDescription Support Analyst with English & Polish Location:Warsaw, Poland We are currently recruiting passionate, motivated, and enthusiastic English & Polish-speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels. About VikingCloud VikingCloud provides...
-
Polish Speaking IT Support Analyst
1 miesiąc temu
Warsaw, Polska Patrique Mercier Recruitment Pełny etatPatrique Mercier Recruitment is thrilled to offer an amazing opportunity for a Polish Speaking IT Support Analyst to join our dedicated team in Greece! If you are enthusiastic about technology and love helping others, this role is tailored just for you.In this dynamic position, you will be the primary point of contact for our Polish-speaking clients,...
-
Key Accounts Manager Polish/English Speaker, 3P Expansion Poland
5 miesięcy temu
Warsaw, Polska Amazon Support Services Poland Sp. z o.o. Pełny etatAmazon is looking for an experienced, motivated and goal-oriented Key Accounts Manager to join its EU Expansion team to recruit Polish online sellers on Amazon's marketplace and help them expand and grow their businesses in Poland and in Europe.Your role we be focused on contributing to new business acquisition through analyzing sales and traffic data to...
-
Account Manager Polish/English Speaker, 3P Expansion Poland
5 miesięcy temu
Warsaw, Polska Amazon Support Services Poland Sp. z o.o. - L97 Pełny etatAmazon is looking for an experienced, motivated and goal-oriented Accounts Manager to join its EU Expansion team to recruit Polish online sellers on Amazon's marketplace and help them expand and grow their businesses in Poland and in Europe.Your role will be focused on contributing to new business acquisition through analyzing sales and traffic data to...
-
Senior Production Support Engineer
3 tygodni temu
Warsaw, Polska Publicis Re:Sources Global Pełny etatJob DescriptionWe are seeking a talented, ambitious Post Production Engineer, whose skills are focused primarily in post technology and workflow. This individual will be responsible for installation, maintenance, and performance of systems, hardware and software, including high-performance computing workstations. This position requires a thorough...
-
Technical Support Engineer AdTech
3 dni temu
Warsaw, Polska Sigma Software Pełny etatWe are looking for a Technical Support Engineer to join our team. The Technical Support Engineer will be responsible for the Customer platforms’ availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. You will be part of a dynamic team with a balanced mix of software and technology...
-
Technical Customer Support
2 miesięcy temu
Warsaw, Polska Featherstone Sourcing Pełny etatWe are looking for a Polish-speaking Technical Customer Support Specialist to assist customers for our client in Athens, Greece. In this role, you will provide exceptional technical assistance to end-users, resolving their issues and ensuring a high level of customer satisfaction.What you’ll do:Deliver excellent technical support to customers via chat,...
-
Senior Technical Support Engineer
2 miesięcy temu
Warsaw, Polska SAS Pełny etatSenior Technical Support Engineer Job Locations PL-Warsaw | CN | IN | KR-Seoul | ES | IT | BE-Tervuren | BE | SG-Singapore | AU-Sydney | CZ-Prague | ... Requisition ID 20060640 Job Category Technical Support Travel Requirements None Senior Technical Support Software Engineer - Hybrid Nice to meet you! We’re a leader in data and AI. Through...
-
Technical Support Engineer
5 miesięcy temu
Warsaw, Polska Savangard Pełny etatWe are a software house full of professional, extremely talented people, ready to jump into any project and give their best. Integration, business processes automation and applications development are our bread and butter, something that makes us stand out from the competition. We support each other when we face difficulties and learn new things every day to...
-
DevOps Support Engineer
2 miesięcy temu
Warsaw, Polska Savangard Pełny etatWe are a software house full of professional, extremely talented people, ready to jump into any project and give their best. Integration, business processes automation and applications development are our bread and butter, something that makes us stand out from the competition. We support each other when we face difficulties and learn new things every day to...
-
Application Support Engineer L2
6 miesięcy temu
Warsaw, Polska PAYBACK Pełny etatAs 2nd Level Application Support Engineer you will work in an international environment with development colleagues to ensure Application availability for PAYBACK Italy, Austria and Poland. Your responsibilities: Application support Engineer 2nd Level working in DevOps model. Good verbal and written communication skills. Good...
-
BigData Applications Support Engineer
3 tygodni temu
Warsaw, Polska Nordea Bank Pełny etatJob ID: 26967 Would you like to work with serious, production-grade BigData workflows? We are now looking for a BigData Applications Support Engineer to support Nordea Bank's applications working in the Hadoop eco-system (Cloudera/AWS). In Nordea, we’re harnessing the power of technology to reinvent the future of banking. A tech revolution is...
-
Application Support Engineer
6 miesięcy temu
Warsaw, Polska PAYBACK Pełny etatThe Application Support Engineer will work in a team environment with operations and development colleagues to ensure application operations for PAYBACK Italy, Mexico, Austria and Poland. Your responsibilities: This role serves the organization in the following capacity: 2nd level operation, and closely working with development teams supporting...
-
Support Engineer 1
5 miesięcy temu
Warsaw, Polska Blue Yonder Pełny etatBlue Yonder’s Support Engineer will be responsible to work with global functional & technical teams under various customer engagements to gather and understand the technical / functional reported issues/problems and drive towards solutions and fixes. Individual will work with regional support in our designed products / solutions to efficiently satisfy...
-
Polish CAT II Linguist
6 miesięcy temu
Warsaw, Polska Valiant Integrated Services Pełny etatPosition Description Valiant is seeking skilled Linguists to provide interpretation, transcription, and translation services to support ongoing and new operations and mission requirements in Europe. Responsibilities: Conduct accurate and consecutive translation, transcription, and interpretation from Polish into English Translate various...
-
Chat Support Consultant with Bulgarian
1 miesiąc temu
Warsaw, Polska UNIQUE PEOPLE Sp. z o.o. Pełny etatUnique People Employment Agency with the number 15946 provides a comprehensive range of recruitment services for all companies of the CCIG Group, which is the largest company in the Call and Contact Center Industry in Poland.Due to the dynamic growth of our Multilingual Department, we are currently seeking a Client Service Consultant to join our team,...
-
Senior Electrical Engineer
4 miesięcy temu
Warsaw, Polska Raytheon Technologies Pełny etatJob Summary : At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat....
-
Senior Copywriter with Polish and English | Freelance
4 miesięcy temu
Warsaw, Polska eStoreLabs Pełny etatWe are an e-commerce agency looking for a project-based freelance Senior Copywriter with Polish and English (long-term cooperation).Responsibilities:- Copywriting (mainly SEO product descriptions) both in English and Polish- Modifying copy based on feedback- SEO optimisation (keywords will be given)- ProofreadingSkills needed:- native Polish- C2 English-...
-
Support Engineer
1 miesiąc temu
Warsaw, Polska b2bnetwork Pełny etatOpis roli: Jako Support Engineer, będziesz odpowiedzialny za obsługę wniosków usługowych w systemie ServiceNow oraz aktualizację bazy majątkowej banku. Twoim zadaniem będzie współpraca przy wyjaśnianiu niezgodności w przypisaniu sprzętu IT, kontakt z pracownikami banku oraz analiza przemieszczeń sprzętu. W ramach swojego stanowiska będziesz...