ISG Premier Support Engineer with Polish
3 miesięcy temu
Description and Requirements
Lenovo is seeking an EMEA Premier Support Engineer to join our Infrastructure Solutions Group (ISG).
Proficiency in English and Polish is required.
Your Key Responsibilities will be:
Serve as the primary point of contact for ISG hardware, software, and overall problem resolution. End-to-end case management. Provide live call center technical support using multiple systems, including phone, chat and eTicketing. Interface and collaborate with peer Geo Level 1 agents, Level 3 OEM agents, and hardware and software development teams. Ownership of all software, hypervisor, configuration, infrastructure, and usability issues Resolve complex, collaborative calls working with Level 3 teams and Hardware/Software development teams, as well as hardware problem determination and hardware services delivery providers Maintain outstanding customer satisfaction scores, with the professional communications and soft skills necessary to defuse difficult customer situations and work to problem resolution Requirements: 3+ years of direct contact center experience in similar Intel and AMD based hardware environments. Prior experience as a Level 2 contact center agent Experience troubleshooting from a solution level for appropriate data collection (logs) and isolation: architectural level and interfaces between component and the data flow Shift assignment plus weekend and holiday coverage may be required. Additional / Preferred Skills are Technical knowledge of VMware, Microsoft, Red Hat and SUSE operating systems; Microsoft: MCSA and MCSE certifications (server operating systems, infrastructure, and cloud); VMware: VCP-DCV, VCIX-DCV strongly preferred; Red Hat: RHCSA, RHCE, RHCA (Datacenter, Cloud, High Availability); SUSE: SCA, SCE, CLP, Rancher; Nutanix: NCA, NCP-MCI, NCM-MCI; Containers: Rancher, Kubernetes, Docker, Tanzu; Hyperconverged Technologies: Nutanix, Azure, VSAN, etc.You will be reporting to EMEA ISG Manager.
What We Will Offer:
An open and stimulating environment within one of the most forward-thinking IT companies. Flat structures and fast decision-making processes. A modern and flexible way of working to combine personal and professional life, working from home. An international team with a high focus on Gender Diversity. Attractive compensation package. We are looking forward to discussing this position with you soon-
L2 EMEA Premier Support Engineer with Polish
3 miesięcy temu
Warsaw, Polska Lenovo Pełny etatDescription and Requirements Lenovo is seeking an EMEA Premier Support Engineer to join our Infrastructure Solutions Group (ISG) Additional languages are welcome. This role represents a potential future opportunity at Lenovo. The team is still under development, and feedback from Lenovo may take some time. Please expect a delay in communication. We...
-
Azure Support Engineer
4 dni temu
Warsaw, Polska EPAM Systems (Poland) sp. z o.o. Pełny etattechnologies-expected : Azure DevOps Go Golang TypeScript technologies-optional : Linux Docker Kubernetes Jenkins Google Cloud Platform AWS ServiceNow about-project : We are currently seeking a qualified Azure Support Engineer to join our team. As an Azure Support Engineer, you'll assist in providing Level 1 support for our current Azure DevOps pipelines,...
-
Technical Customer Support
2 tygodni temu
Warsaw, Polska DailyStaffWorks Germany Pełny etatLocation: Athens, GreeceSalary: €1045 base + €300 monthly performance bonusRelocation Support: Provided (Visa not included)We are looking for a Polish speaking Technical Customer Support Specialist to assist B2C customers for our client in Athens, Greece. In this role, you will provide exceptional technical assistance to end-users, resolving their issues...
-
PCI Support Analyst
3 miesięcy temu
Warsaw, Polska VikingCloud Pełny etatDescription Support Analyst with English & Polish Location:Warsaw, Poland We are currently recruiting passionate, motivated, and enthusiastic English & Polish-speaking Contact Center Associates to join our team and provide Security and/or Compliance support via multiple customer engagement channels. About VikingCloud VikingCloud provides...
-
Key Accounts Manager Polish/English Speaker, 3P Expansion Poland
3 miesięcy temu
Warsaw, Polska Amazon Support Services Poland Sp. z o.o. Pełny etatAmazon is looking for an experienced, motivated and goal-oriented Key Accounts Manager to join its EU Expansion team to recruit Polish online sellers on Amazon's marketplace and help them expand and grow their businesses in Poland and in Europe.Your role we be focused on contributing to new business acquisition through analyzing sales and traffic data to...
-
Account Manager Polish/English Speaker, 3P Expansion Poland
3 miesięcy temu
Warsaw, Polska Amazon Support Services Poland Sp. z o.o. - L97 Pełny etatAmazon is looking for an experienced, motivated and goal-oriented Accounts Manager to join its EU Expansion team to recruit Polish online sellers on Amazon's marketplace and help them expand and grow their businesses in Poland and in Europe.Your role will be focused on contributing to new business acquisition through analyzing sales and traffic data to...
-
Customer Support Specialist
2 miesięcy temu
Warsaw, Polska IN1 Pełny etatAbout us:We are a brand-new FinTech startup launching operations in Poland. But we are not newbies here. With 20 years of banking experience, our team delivers cutting-edge fintech solutions with a strong customer focus. IN1 is an all-in-one solution where customer assets, including both crypto and traditional fiat funds, are consolidated in the IN1 digital...
-
Desktop Support L2
1 tydzień temu
Warsaw, Polska SkySys Pełny etatIT Desktop Support L2 On-site in Polna Warsaw, Masovian Long-term / full-time contract (6-12 months + extendable) Language – Local Language (Polish) and English Experience as an IT Desktop Support Engineer providing hardware software troubleshooting. 2-5 years of experience in IT industry Good client management & communication skills Good...
-
Technical Customer Support
3 dni temu
Warsaw, Polska Featherstone Sourcing Pełny etatWe are looking for a Polish-speaking Technical Customer Support Specialist to assist customers for our client in Athens, Greece. In this role, you will provide exceptional technical assistance to end-users, resolving their issues and ensuring a high level of customer satisfaction.What you’ll do:Deliver excellent technical support to customers via chat,...
-
IT Support Engineer
2 miesięcy temu
Warsaw, Polska Amazon Europe Core Pełny etattechnologies-optional : Active Directory responsibilities : This role is a technical on-premise position supporting internal employees in Amazon offices. This position requires hands-on experience across various support and infrastructure technologies. This includes PC hardware, IT infrastructure (Wired and Wireless), software applications and operating...
-
Uipath Support Engineer
2 tygodni temu
Warsaw, Polska Britenet Pełny etatUiPath Support Engineer Senior will join the team responsible for delivering solutions designed in UiPath tools in the life science company. Expectations: Minimum 5 years of commercial experience as an RPA/BPA Developer Hands-on experience working with UiPath tools Knowledge of Microsoft Azure cloud solutions Familiarity with agile methodologies (Scrum,...
-
Service Desk Senior Associate with Polish
2 miesięcy temu
Warsaw, Polska NTT DATA Services Pełny etatReq ID: 285789 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Service Desk Senior Associate with Polish to join our team in Warsaw, Mazowieckie (PL-MZ), Poland...
-
Senior Technical Support Engineer
3 tygodni temu
Warsaw, Polska SAS Pełny etatSenior Technical Support Engineer Job Locations PL-Warsaw | CN | IN | KR-Seoul | ES | IT | BE-Tervuren | BE | SG-Singapore | AU-Sydney | CZ-Prague | ... Requisition ID 20060640 Job Category Technical Support Travel Requirements None Senior Technical Support Software Engineer - Hybrid Nice to meet you! We’re a leader in data and AI. Through...
-
Technical Support Engineer
3 miesięcy temu
Warsaw, Polska Savangard Pełny etatWe are a software house full of professional, extremely talented people, ready to jump into any project and give their best. Integration, business processes automation and applications development are our bread and butter, something that makes us stand out from the competition. We support each other when we face difficulties and learn new things every day to...
-
DevOps Support Engineer
3 tygodni temu
Warsaw, Polska Savangard Pełny etatWe are a software house full of professional, extremely talented people, ready to jump into any project and give their best. Integration, business processes automation and applications development are our bread and butter, something that makes us stand out from the competition. We support each other when we face difficulties and learn new things every day to...
-
Senior Electrical Engineer
2 miesięcy temu
Warsaw, Polska Raytheon Technologies Pełny etatUnspecified At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our...
-
Software Engineer
1 miesiąc temu
Warsaw, Polska Snowflake Pełny etatBuild the future of data. Join the Snowflake team. We're looking for a talented software engineer to help us build a world-class developer platform to power the Snowflake Data Cloud. As an engineer in Engineering Systems on the CI team, you will play a central role in delivering the next generation continuous integration platform used by our world-class...
-
Software Engineer
1 miesiąc temu
Warsaw, Polska Snowflake Pełny etatBuild the future of data. Join the Snowflake team.We're looking for a talented software engineer to help us build a world-class developer platform to power the Snowflake Data Cloud. As an engineer in Engineering Systems on the CI team, you will play a central role in delivering the next generation continuous integration platform used by our world-class...
-
Application Support Engineer L2
4 miesięcy temu
Warsaw, Polska PAYBACK Pełny etatAs 2nd Level Application Support Engineer you will work in an international environment with development colleagues to ensure Application availability for PAYBACK Italy, Austria and Poland. Your responsibilities: Application support Engineer 2nd Level working in DevOps model. Good verbal and written communication skills. Good...
-
Polish CAT II Linguist
4 miesięcy temu
Warsaw, Polska Valiant Integrated Services Pełny etatPosition Description Valiant is seeking skilled Linguists to provide interpretation, transcription, and translation services to support ongoing and new operations and mission requirements in Europe. Responsibilities: Conduct accurate and consecutive translation, transcription, and interpretation from Polish into English Translate various...