Sales Team Leader with Russian

1 tydzień temu

Gdańsk, Polska Salve.Inno Consulting Pełny etat

We are seeking a dynamic and results-oriented individual to join our company as a Sales Team Manager with Russian language proficiency. This vital role is suited to an individual who possesses a strong sales acumen and is passionate about leading a team to achieve excellent sales performance. Your primary responsibility will be to drive revenue growth by effectively managing and developing a team of sales professionals.

Primary Responsibilities
  • Continuously evaluate and manage absenteeism and attrition rates for all Sales Advisors on the team.
  • Regularly assess and track the performance of all Sales Advisors.
  • Conduct quarterly performance assessments and monthly one-on-one meetings.
  • Acknowledge and reward Advisors for exceptional performance and achievements.
  • Offer clear guidance and direction with the team’s sales objectives in focus.
  • Promote an open and honest two-way communication culture.
  • Foster a team-oriented environment that encourages collaboration.
  • Implement and regularly review action points from employee satisfaction surveys.
  • Provide coaching, training, and motivation to Sales Advisors, helping them develop the necessary skills for their role while offering opportunities for growth and career advancement.
  • Monitor Advisor calls, either in-person or remotely, ensuring quality across various transaction types, in line with CLOE standards.
  • Effectively communicate any client or campaign concerns to the Operations Manager in a timely manner.
  • Take appropriate steps to enhance client satisfaction survey results.
  • Oversee and improve processes for better efficiency.
Key Skills and Experience
  • Native or fluent Russian language skills, both spoken and written, along with a good command of English.
  • A minimum of 1 year of experience in sales operations or team leadership (preferably in B2B), managing both internal and external stakeholders.
  • At least 3 years of professional experience in a BPO or contact center environment.
  • A dynamic and determined personality, capable of leading and coaching a team successfully.
  • Strong understanding of B2B sales operations and familiarity with sales KPIs.
  • Adaptability to a fast-paced, international environment, with a passion for making an impact and sharing best practices.
  • Strong prioritization and time management skills, especially when working under pressure.
What We Offer
  • Opportunity to work with leading brands in the market.
  • Competitive compensation package.
  • Private healthcare coverage.
  • A key role in shaping B2B sales strategies for major partners.
  • Continuous opportunities for professional growth.
  • Support with relocation, if necessary.
  • A dedicated and motivated team to collaborate with.
  • A modern office environment with well-equipped workstations, free drinks, and fresh fruit.
  • And many more perks
Why Join Our Team?

Joining our team means becoming part of a forward-thinking company that values teamwork, innovation, and dedication. We offer an environment where you can grow professionally, lead a capable team, and make a significant impact. Your contributions will be recognised and rewarded, fostering a fulfilling career path.

Application Process

If you are a visionary leader ready to drive our sales success, we encourage you to apply. Click the 'Apply Now' button to submit your CV, accompanied by a cover letter detailing your relevant experience and enthusiasm for this role. We are excited to welcome a motivated Sales Team Manager to our team who shares our vision for success.

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