Operations Manager

5 miesięcy temu

Warsaw, Polska JLL Pełny etat

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Title: Operations Manager

Department: CMG JBS

What this job involves / Role summary:

Standing at the forefront of service delivery.

We are seeking an experienced Operations Manager to join our team and take on the responsibility of ensuring seamless service delivery and maintaining high operational standards. The successful candidate will be responsible for nurturing a culture of ethics, excellence, and teamwork, while also providing support and guidance to direct reports. Additionally, the Operations Manager will collaborate with other leaders across multiple countries, build strong relationships with stakeholders, and drive continuous improvement initiatives. If you have a strong operations background, excellent communication skills, and a passion for driving operational excellence, we want to hear from you.

Duties and Responsibilities:

Cultivate a culture that upholds the values of ethics, excellence, and teamwork Manage and oversee the team to ensure compliance with service delivery standards Serve as the primary point of contact for employees regarding operational issues Conduct regular feedback and coaching sessions with direct reports Monitor and assist with new hire training, as well as the development and maintenance of policy and process documentation Support and collaborate with leaders from different countries, fostering a team-oriented culture Establish and maintain collaborative relationships with stakeholders Provide recommendations for continuous improvement and lead the implementation of operational excellence programs Manage talent retention and maintain acceptable attrition levels Generate reports and provide data insights on group performance

Qualifications and Requirements:

At least five years of experience in operations leadership and management Proven ability to manage multiple teams effectively Excellent verbal and written communication skills in English Proficiency in French or German communication is highly regarded (not mandatory) Advanced proficiency in MS Office Suite and computer functions Strong administrative skills with exceptional organization and time management abilities Exceptional reporting, analytics, and presentation skills Strong understanding of knowledge management principles and procedures Excellent interpersonal skills for building and maintaining relationships Master's degree in management or a documented certificate in management

Location:

On-site –Warsaw, POL

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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