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Intercompany Customer Service Specialists.
3 dni temu
Req ID | Warsaw, Poland, ZF Automotive Systems Poland Sp. z o.o.
Main responsibilities
Central point of contact for Div B ZF intercompany customers in all commercial matters within the defined working patterns and response times; Written and verbal communication with customers and Head Quarter in DE and other interfaces with internal and external customer; Secure that global processes are being successfully implemented or executed locally; Process customer orders actively and accurately as per customer requirements and ZF policies (orders confirmation, customers update) Handling of commercial complaints, process approved returns, credits and invoices; Build good relationships - proactively identify customer needs and opportunities to exceed customer expectations Notify customers about price changes, calculate transfer pricing according to the ZF-pricing model; Maintenance of customer master data (Address,-
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