Customer Service Representative with English

6 miesięcy temu


Wrocław, Polska Randstad Polska Pełny etat

Praca z językiem angielskim w obsłudze klienta nie jest Ci obca?

Dołącz do zespołu Customer Service naszego klienta z branży elektronicznej 

oferujemy

  • umowa o pracę podpisywana bezpośrednio z firmą
  • prywatna opieka medyczna 
  • karta sportowa (multisport) 
  • PPK
  • lekcje języka niemieckiego
  • okres wdrożeniowy - portal szkoleniowy
  • po wdrożeniu możliwość pracy hybrydowej

zadania

  • zapewnienie wysokiego poziomu obsługi klientów przez telefon, e-mail i czat internetowy
  • przetwarzanie transakcji z klientami, np. zamówień, wycen i zwrotów
  • monitorowanie doświadczeń klientów związanych z obsługą klienta
  • dostarczanie informacji o dostępności zapasów
  • sprzedaż cross-selling i up-selling
  • monitorowanie terminów dostaw i jakości dostaw

oczekujemy

  • min. 2 lata doświadczenia związanego z obsługą klienta
  • zaawansowana (min. C1) znajomość języka polskiego oraz angielskiego 
  • umiejętność pracy w zespole
  • umiejętności komunikacyjne
  • znajomość pakietu MS Office

Agencja zatrudnienia – nr wpisu 47

ta oferta pracy przeznaczona jest dla osób powyżej 18 roku życia



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