Customer Service Specialist

1 tydzień temu


Wrocław, Polska Oras Group Pełny etat

Oras Group is a significant European provider of sanitary fittings: the market leader in the Nordics and a leading company in Continental Europe. The company’s mission is to create the smartest water experiences for everyone and its vision is to become the Perfect Flow Company. The Group has two strong brands, Oras and Hansa. Oras Group is owned by Oras Invest, a family company, and an industrial owner.

The domicile of Oras Ltd, the parent company of the Group, is located in Rauma, Finland, and the Group has three manufacturing sites: Kralovice (Czech Republic), Olesno (Poland) and Rauma (Finland). The Group operates with its own staff in 15 markets. 

Do you want to join us in making water experiences smart and sustainable?

With us, you will join a "Big Small Company": Big enough to be international and small enough to have an impact in every role. We invite you to rethink our ways of working to create the Perfect Flow, for people, products, processes and your career.

Oras Group is looking to hire an enthusiastic and motivated candidate for the position of Specialist, Customer Service to our location in Olesno.

In this role you will be responsible for providing professional customer service day-to-day tasks, supporting the sales team in order to achieve profitable growth and promoting the company's professional image. 

Your responsibilities: 

  • keeping records of the contracts with distributors
  • data base updating
  • supporting the sales team in order to achieve profitable growth
  • management and settlement of bonuses - quarterly, semi-annual, annual
  • reporting sales results to key customers - monthly
  • taking part as a member of 6S auditing system
  • invoicing of factory orders (e.g. scrap, pallets)
  • providing customer service in regions: Southwest and Northwestern in Poland

Required Skills, Abilities and Qualifications:

  • willingness to provide excellent customer service
  • minimum 1 year of professional experience in customer service
  • accuracy and attention to detail
  • strong communication skills
  • good skills in English language
  • knowledge of MS Office, including Excel 
  • open and friendly attitude towards teammates and others

In terms of personality we would appreciate: 

  • analytical and target oriented mindset
  • great teamworker with whom we can share challenges and laughs

We offer:

  • full time job agreement
  • benefits package (private medical care LuxMed, Multisport card, lunch services, holiday allowance etc.)
  • flexible working hours
  • hybrid way of working (3 days in the office and 2 days remote)
  • onboarding process
  • opportunity for personal development in the international company
  • finnish work culture based on openness, inclusion and work – life balance


  • Wrocław, Województwo dolnośląskie, Polska HRK S.A. Pełny etat

    Job TitleCustomer Service Specialist with GermanLocationWrocławAbout the JobWe are seeking an experienced Customer Service Specialist to join our team in Wrocław. As a key member of our recruitment team, you will be responsible for scheduling and confirming appointments with candidates for recruitment meetings via phone and email in English and...

  • Customer Service Specialist

    1 tydzień temu


    Wrocław, Polska Oras Group Pełny etat

    Oras Group is a significant European provider of sanitary fittings: the market leader in the Nordics and a leading company in Continental Europe. The company’s mission is to create the smartest water experiences for everyone and its vision is to become the Perfect Flow Company. The Group has two strong brands, Oras and Hansa. Oras Group is owned by Oras...

  • Customer Service Expert

    4 tygodni temu


    Wrocław, Województwo dolnośląskie, Polska Genpact Pełny etat

    Genpact, a global leader in professional services and solutions, is seeking an experienced Customer Service Expert to join our team as a German Language Specialist. With over 125,000 people across 30+ countries, we're driven by our purpose to create lasting value for clients.We're inviting applications for this role, which involves direct contact with...

  • CO Analyst

    2 miesięcy temu


    Wrocław, Województwo dolnośląskie, Polska 3M Pełny etat

    Job Title: CO Analyst - Customer Service Auto & Aero SpecialistAbout the Role:We are seeking a highly skilled CO Analyst to join our team in the Customer Service Auto & Aero department. As a CO Analyst, you will be responsible for managing customer relationships, handling customer transactions, and reviewing purchase order requirements to ensure compliance...


  • Wrocław, Województwo dolnośląskie, Polska Aliaxis Pełny etat

    Company OverviewWe are Aliaxis, a global leader in fluid management solutions for various applications worldwide. Our team of over 15,000 employees operates in more than 40 countries, driven by our "Growth with Purpose" strategy.Job DescriptionWe are seeking a talented Customer Service Specialist to join our EMEA Supply Chain team. The successful candidate...


  • Wrocław, dolnośląskie, Polska Infor Pełny etat

    Description & RequirementsThe Client Service Specialist team seeks a motivated individual who is good with customer relationship management and possesses excellent skills in verbal and written communication. The Client Service Specialist, Associate will be a contributing member of this team dealing with various technical troubleshooting experiences for...


  • Wrocław, Województwo dolnośląskie, Polska Smith+Nephew Pełny etat

    Life Unlimited at Smith+NephewWe design and manufacture technology that takes the limits off living.The role of Customer Service Specialist, Global Operations is to execute customer cases received in various areas as assigned by local country teams on the Salesforce cloud platform. The task consists of receiving, handling, and adequately closing customer...


  • Wrocław, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET®,...


  • Wrocław, Województwo dolnośląskie, Polska DSV Pełny etat

    Job OverviewWe are seeking a skilled Customer Service Agent to join our team at DSV, a leading global transport and logistics company.Key ResponsibilitiesProvide exceptional customer service to clientsProcess transport orders efficientlySupport clients with pricing and reportingCollaborate with colleagues to achieve resultsRequirementsExperience in office...


  • Wrocław, Województwo dolnośląskie, Polska QIAGEN Pełny etat

    Company OverviewQIAGEN is a leading company that aims to make improvements in life possible. With over 6000 employees across 35 locations worldwide, we are committed to creating a collaborative and safe work environment that fosters innovation and continuous improvement.About the RoleWe are seeking an experienced Customer Care Representative to join our...


  • Wrocław, Polska Deloitte Pełny etat

    Description & Requirements Who we are looking for Italian speakers-we will provide you with the technical training which will help you succeed in the role. All you need is the language skills and a can do attitude. Join us if you have: Previous Customer Service experience; Good command of MS Office;  Excellent communication skills; Attention to...


  • Wrocław, Województwo dolnośląskie, Polska THG Pełny etat

    About the RoleWe are seeking a highly skilled Dutch-speaking customer service representative to join our team in Wroclaw, Poland.This is a 3-month fixed-term contract with a shift pattern of 9am-5pm / 1pm-9pm, including one weekend in every three. The successful candidate will be the first point of contact for customers across renowned brands like Look...

  • Data Analyst Specialist

    4 tygodni temu


    Wrocław, Województwo dolnośląskie, Polska 3M Pełny etat

    Overview of 3M3M is a global innovation company that solves problems and makes everyday life easier for everyone by applying science in collaborative ways to improve lives daily.Salary & BenefitsThe estimated annual salary for this position is $85,000-$115,000 depending on experience and location. 3M offers a comprehensive benefits package including private...


  • Wrocław, Polska Smith+Nephew Pełny etat

    Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living. Smith+Nephew is hiring Customer Care Service Management, Analyst. Reporting to the Service Management Senior Manager, the role supports the Global Customer Care Team by delivering SalesForce and Service Management solutions. You will collaborate with a...


  • Wrocław, Województwo dolnośląskie, Polska QIAGEN Pełny etat

    OverviewWe are QIAGEN, a pioneering company shaping the world of modern science and healthcare. Our mission is to make a real difference in people's lives by empowering outstanding individuals to work in dynamic and international teams.Position DescriptionWe are seeking a highly skilled Customer Service Specialist to join our team. As a key member of our...


  • plac Jana Pawła II , Wrocław, Polska Centra Pełny etat

    At Centra, we're a fast-growing software company that empowers fashion and lifestyle brands with our innovative API-based SaaS e-commerce platform. Our Client Experience Team is crucial in delivering top-notch support to our clients.We're looking for a skilled Customer Experience Specialist to join our team. This role will play a vital part in supporting the...


  • Wrocław, Polska Genpact Pełny etat

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...


  • Wrocław, Polska Genpact Pełny etat

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...


  • Wrocław, Województwo dolnośląskie, Polska THG Pełny etat

    About THGWe're a global technology group that specialises in taking brands direct to consumers. Our comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.Location – Wroclaw, Poland (Office based)Contract – 3 month Fixed Term.Shift Pattern – 9am-5pm / 1pm-9pm including a 1 in...


  • Wrocław, Województwo dolnośląskie, Polska THG Pełny etat

    About THGWe're a global technology group that specialises in taking brands direct to consumers. Our comprehensive approach ensures we can fully realise our vision and maintain our leadership in a rapidly evolving global industry.Location – We're a remote-friendly company.Contract – 3 month Fixed Term.Shift Pattern – 9am-5pm / 1pm-9pm including a 1 in...