![NielsenIQ](https://media.trabajo.org/img/noimg.jpg)
Customer Support
4 dni temu
Job Description
ABOUT THIS JOB
The Customer Support will act as first-line Customer Support for a large pool of Nielsen Brandbank supplier clients, working as part of a team with overall responsibility for service delivery across these clients.
RESPONSIBILITIES
· Responding to queries, both internal and external, within agreed business SLAs. These will be across telephone, email or online communication channels
· Developing a comprehensive understanding of the core Nielsen Brandbank service, as well as any additional “value – add” services, to ensure you are able to service them effectively, track customer usage against allowance, and answer any queries that your customer base might raise.
· Scheduling product deliveries around our workflow capacity, dealing with operational queries and generally supporting our operations team to ensure we deliver a good level of service in all instances
· Working with the Account Manager team to ensure our portfolio of accounts is receiving a first-class level of service from Nielsen Brandbank. This can include working with other business functions, and the wider Commercial team, to implement general process improvements where appropriate
· Regular reporting according to customer & business needs.
A LITTLE BIT ABOUT YOU
You have a strong interest in building a career in a data-driven environment. You are a quick learner with a positive attitude and mindset, and a focus on self-development.
REQUIREMENTS
· Customer and service-oriented attitude
Fluent Polish skills
· Well-developed analytical skills
· Proven experience within Customer Service
· Excellent communication skills
· Experience in working with SAP System is a must
· Highly developed organizational skills
· Solution – oriented attitude
· Communicate knowledge of English
#LI-DW1
Additional Information
Our Benefits
Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP)About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit
Want to keep up with our latest updates?
Follow us on: | | |
Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center:
-
Customer Support Specialist
3 tygodni temu
Szczecin, West Pomerania, Polska Concentrix Cvg International Sp. Z O.o. Pełny etatIn our brand new project, we highly value diversity in backgrounds, experiences, and perspectives. We believe that everyone should have a fair opportunity to succeed and we appreciate the unique experiences that each individual brings, going beyond the standard job qualifications. Even if you don't perfectly match the description but feel close, we encourage...
-
Customer Support Specialist
1 miesiąc temu
Szczecin, Polska Concentrix Pełny etatDescription We power the world’s best brands today and into the future. Some call us a global technology and services company . But we’re so much more. Human-centered, tech-powered, intelligence-fueled. Every day, we help over 2,000 clients solve their toughest business challenges. We’re the game-changers who combine operational excellence and...
-
Customer Support Specialist
3 tygodni temu
Szczecin, West Pomerania, Polska Concentrix Pełny etatDescriptionWe are dedicated to empowering top brands around the globe today and in the future. Some recognize us as a worldwide technology and service provider, but we are much more than that. With a human-centered approach, tech-driven solutions, and intelligence at the core, we assist over 2,000 clients daily in tackling their most challenging business...
-
Customer Support Specialist
3 tygodni temu
Szczecin, Polska Concentrix Pełny etatIn our new project, we value the unique backgrounds, experiences, and perspectives. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. Even if you're a close but not exactly match with the description, we hope you'll still consider applying. How you will make a...
-
Customer Support Advisor with French
3 tygodni temu
Szczecin, West Pomerania, Polska Convergys Pełny etatCustomer Support Advisor with French page is loaded Customer Support Advisor with French Apply locations Poland, Szczecin time type Full time posted on Posted 20 Days Ago job requisition id R Job Title:Customer Support Advisor with FrenchJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or...
-
Customer Support Specialist
3 tygodni temu
Szczecin, Polska Concentrix CVG International Sp. z o.o. Pełny etatAbout the Project:In our latest project, we highly appreciate diverse backgrounds, various experiences, and different perspectives. We strongly believe in giving everyone a fair chance to succeed and value the unique life experiences each individual brings, which go beyond the usual job qualifications. Even if you don't perfectly match the description, we...
-
Customer Support Specialist
3 tygodni temu
Szczecin, West Pomerania, Polska Concentrix Pełny etatWho You Are:A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills.Passionate about creative problem solving for customers and end users.Self-motivated, eager to learn and thrive in a collaborative environment.Capable of adapting quickly to changing prioritiesExperience with or...
-
Customer Support Specialist
1 miesiąc temu
Szczecin, West Pomerania, Polska Concentrix Pełny etatWho You Are:A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills.Passionate about creative problem solving for customers and end users.Self-motivated, eager to learn and thrive in a collaborative environment.Capable of adapting quickly to changing prioritiesExperience with or...
-
Ryanair Customer Support with English
3 tygodni temu
Szczecin, West Pomerania, Polska Concentrix Pełny etatJob Opening: Ryanair Customer Support in EnglishRyanair is a highly recognized airline in Europe, serving millions of passengers annually across 37 countries. They operate an extensive fleet of over 450 aircraft with an upcoming addition of 200 Boeing 737s to further expand their reach.Concentrix Poland is offering new opportunities for candidates interested...
-
Customer Support Advisor with French
1 miesiąc temu
Szczecin, West Pomerania, Polska Concentrix Pełny etatJob Title:Customer Support Advisor with FrenchJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Ready to accept...
-
Customer Support Advisor with German
1 miesiąc temu
Szczecin, West Pomerania, Polska Concentrix Pełny etatJob Title:Customer Support Advisor with German - work at homeJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or...
-
Customer Support Advisor with French
1 miesiąc temu
Szczecin, Polska Concentrix Pełny etatJob Title:Customer Support Advisor with FrenchJob DescriptionThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.Ready to accept...
-
Customer Support Advisor with French
3 tygodni temu
Szczecin, West Pomerania, Polska Concentrix Pełny etatDescription The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Ready to accept your next challenge? Willing to deliver...
-
Customer Support Advisor with Dutch
3 tygodni temu
Szczecin, West Pomerania, Polska Concentrix Pełny etatDescription The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Ready for your next challenge? Willing to deliver excellent...
-
Customer Support Advisor with Hungarian
1 miesiąc temu
Szczecin, Polska Concentrix Pełny etatDescription The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Ready for your next challenge? Willing to deliver excellent...
-
Customer Support Advisor with French
1 miesiąc temu
Szczecin, Polska Concentrix Pełny etatDescription The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Ready to accept your next challenge? Willing to deliver...
-
Customer Support Advisor with Dutch
1 miesiąc temu
Szczecin, Polska Concentrix Pełny etatDescription The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Ready for your next challenge? Willing to deliver excellent...
-
Customer Support Advisor with English
1 miesiąc temu
Szczecin, Polska Concentrix Pełny etatDescription The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Ready to accept your next challenge? Willing to deliver...
-
Customer Support Specialist with German
3 tygodni temu
Szczecin, West Pomerania, Polska ManpowerGroup Sp. z o.o. Pełny etatManpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i...
-
Customer Support Specialist
1 miesiąc temu
Szczecin, zachodniopomorskie, zachodniopomorskie, Polska Concentrix Pełny etatIn our new project, we value the unique backgrounds, experiences, and perspectives. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. Even if you’re a close but not exactly match with the description, we hope you’ll still consider applying. How you will make a...