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IT Support Specialist

3 miesięcy temu

Wrocław, Polska Rite NRG Pełny etat

Do Rite NRG poszukujemy osoby na stanowisko IT Support Specialist, która dołączy do polskojęzycznego zespołu naszego klienta.

Jeśli posiadasz zdolności analityczne i umiejętność rozwiązywania problemów, dbasz o szczegóły oraz mieszkasz w okolicach Wrocławia - ta oferta jest właśnie dla Ciebie 

Czego oczekujemy?
  • Min. 2 lat doświadczenia na stanowisku IT Support,
  • Wiedzy w zakresie obsługi systemów operacyjnych Windows i Mac OS,
  • Wiedzy na temat produktów firmy Microsoft, obsługi sieci i/lub serwerów,
  • Doświadczenia w pracy w zespole,
  • Podstawowej znajomości sprzętu komputerowego,
  • Doświadczenia w obsłudze aplikacji,
  • Znajomości języka angielskiego na poziomie komunikatywnym (minimum B2), praca w środowisku międzynarodowym.
Co będziesz robić? 
  • Wspierać globalne lub lokalne projekty,
  • Rozwiązywać zgłoszenia lub incydenty,
  • Zarządzać dostępami w poszczególnych aplikacjach i platformach,
  • Utrzymywać i tworzyć dokumentację pomocniczą dla użytkowników końcowych,
  • Zarządzać ownershipem użytkowników wewnętrznych,
  • Zarządzać onboardingiem i offboardingiem od strony technicznej,
  • Endpoint security management,
  • Oprócz pracy w systemie ticketowym będziesz mieć okazję do automatyzacji niektórych procesów.
Co oferujemy?
  • Dużo pozytywnej energii (mamy to nawet w nazwie) - działamy razem, rozkminiamy i projektujemy nawet najbardziej niekonwencjonalne rozwiązania, a przy tym dobrze się bawimy,
  • Wsparcie w rozwoju osobistym - u nas nie ma listy punktów i szablonowych zadań do odhaczenia. Stawiamy na podejście pragmatyczne, opierające się na wymianie doświadczeń i mentoringu. Lubimy prosić o rady najlepszych w branży,
  • Płaską strukturę organizacyjną - wierzymy, że każdy sam wie najlepiej, co robić przy odpowiednio określonym celu i zapewnionym wsparciu,
  • Pracę hybrydową - obecnie zespół spotyka się w biurze we Wrocławiu (raz w tygodniu, zazwyczaj w czwartki),
  • Oczywiście standardowy pakiet benefitów jak wszędzie - czyli prywatne ubezpieczenie medyczne, ubezpieczenia na życie i Multisport,
  • Elastyczne godziny pracy - Ty najlepiej wiesz, kiedy pracujesz wydajnie i kreatywnie Ważne by zgrać się na spotkania zespołu w odpowiednim czasie, np. na Daily,
  • Praca w oparciu o kontrakt B2B,
  • Partnerstwo i transparentność - już na etapie rekrutacji traktujemy Cię jak naszego partnera, więc dokładnie wiesz, co będzie się działo podczas rozmów, jak również już po Twoim dołączeniu do organizacji.