Operations Manager

2 miesięcy temu


Łódź, Polska SCOUTER Pełny etat

Join a leading global BPO company experiencing rapid growth. Our client is seeking an experienced Operations Manager to lead our operations and drive excellence in Lodtz.

Key Responsibilities:

  • Manage day-to-day BPO operations across multiple client accounts.
  • Lead and develop a high-performing team.
  • Implement strategies to enhance efficiency and client satisfaction.
  • Monitor KPIs and drive continuous improvement.

Qualifications:

  • 4 years of experience managing BPO operations, 5 years total in the BPO industry.
  • Proficient in English, Dutch, and Polish.
  • Strong leadership, communication, and problem-solving skills.
  • Experience with process improvement methodologies is a plus.

What We Offer:

  • Competitive salary and incentives.
  • Opportunities for career growth in a global company.
  • Collaborative and inclusive work environment.

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