Customer Service Specialist

5 miesięcy temu


Warsaw, Polska Coberon Sp. z o.o. Pełny etat

 

Obecnie dla naszego klienta, firmy produkcyjnej z branży opakowań poszukujemy:

 

 

Customer Service Specialist / Specjalista ds. obsługi klienta z językiem angielskim

Miejsce pracy: Warszawa

 


- Budowanie i utrzymywanie jak najlepszych relacji z klientami,

- Kontakt telefoniczny i mailowy z klientami,

- Ścisła współpraca z Sales Managerami oraz innymi działami m.in działem planowania, logistyki, produkcji , księgowości w celu realizacji strategii i osiągania założonych celów

- Aktualizacja i weryfikacja zamówień,

- Kontrola przebiegu przygotowania materiału wejściowego oraz produkcji i wysyłki,

- Koordynacja procesu reklamacji (przyjęcie reklamacji, zlecenie do zaopiniowania do działu jakości, decyzja o przyjęciu reklamacji, zlecenie wystawienia faktury korygującej do księgowości


- bardzo dobra znajomość języka angielskiego (C1)

- mile widziane doświadczenie w pracy w obsłudze klienta

- umiejętność współpracy z klientami i innymi departamentami w firmie

- wysoka komunikatywność

- bardzo dobra organizacja pracy

- znajomość SAP – mile widziana


- stabilne zatrudnienie w oparciu o umowę o pracę,

- możliwość rozwoju w strukturach firmy,

- przyjazną atmosferę w pracy,

- pakiet benefitów (m.in. prywatną opiekę medyczną, ubezpieczenie grupowe, program sportowy).


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