Support Engineer
4 dni temu
Requisition ID: 35299
Country/Region: PL
Company Overview
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.
Job DescriptionVB.NET Support Engineer & Application Developer
Location: Poland
Roles and Responsibilities
- Proficient in Spanish & English with good communication skills with business users.
- Technical skills required include, but are not limited to: VB.Net, SQL Server, ASP.Net, ASP.Net MVC, Web API.
- Quickly understand application knowledge and transition from current team members.
- L2 and L3 support for incidents, service requests, and enhancements with strong technical and functional expertise.
- Conduct root cause analysis for technical issues, analyze and troubleshoot problems, and propose best remediation strategies.
- Interact with customers on reported issues and manage customer expectations.
- Communicate with team members and third-party suppliers to ensure business needs are met, including ticket triage and management.
- Identify operational improvements and report them to the Support lead/regional tower lead.
- Maintain CI/CD pipelines and automated deployment tools from a support perspective.
- Support testing activities by creating test data and executing test cases as required.
Wipro is committed to creating an accessible, supportive, and inclusive workplace. Applications from people with disabilities are explicitly welcome.
For any complaints or concerns regarding unethical/unfair hiring practices, please contact our Ombuds Group at ombuds.person@wipro.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
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