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spare parts coordinator

1 miesiąc temu

Warszawa, Mazovia, Polska TN Poland Pełny etat

**Key Responsibilities:**

We are seeking a highly skilled and organized Spare Parts Coordinator (SPC) to join our Service Business Team in Poland. The ideal candidate will be responsible for processing new and following up on existing orders/quotes, managing requests and inquiries related to spare parts orders and quotes, including delivery status, return requests, and pricing.

The Spare Parts Coordinator will serve as the key contact for customers and internal employees, identifying and seeking the right parts to meet customer needs. Additionally, they will be the primary point of contact for the internal supply chain organization for all matters related to orders/quotes.

The successful candidate will possess strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and external partners. They will also have excellent problem-solving skills, with the ability to identify and resolve issues promptly.

Key Daily Tasks:

  • Identify sales opportunities for parts
  • Manage customer expectations with regards to parts delivery
  • Prepare and follow up on spare parts quotations
  • Update and register customer information
  • Ensure customers' needs are met quickly and efficiently
  • Follow all parts requests through to their completion
  • Manage spare parts orders from quotation to invoicing
  • Communicate regularly with other individuals/departments within the organization
  • Monitor and follow up on payments

What We Offer:

  • Freedom to take initiative and make a real impact in a growing global business
  • Recognition for your achievements
  • Clear objectives and realistic demands
  • An environment of trust and respect
  • Opportunities to build your knowledge
  • Space to explore, fail and learn
  • Good salary and attractive benefits

Requirements:

  • Knowledge of Spare Part processes and warehousing is a plus, but we encourage candidates without experience to apply for the role as well
  • Experience of using a corporate ERP or CRM Systems is preferred
  • Appreciation of commercial service
  • Result orientation, ability to follow through and respect deadlines
  • Customer face-to-face interaction skills and commercial service skills
  • Good grammar and communication skills in English and Polish (minimum B1/B2 level). Good command of Hungarian or Ukrainian is a plus