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SCCM / Intune Customer Engineer JD

1 miesiąc temu

Krakow, Polska PENTA CONSULTING Pełny etat

technologies-expected :
iOS
Android
Microsoft Azure

technologies-optional :
SQL
PowerShell
Microsoft Power BI
Active Directory
SharePoint
Microsoft SQL Server

responsibilities :
Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, software development goals and use of technology
Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness
Demonstrate strong communication skills; ability to develop strategic ongoing customer relationships, gain trust and respect for Microsoft Premier.
Engineers must also possess strong technical writing, presentation and training skills
Customer facing role, you will partner with different teams to provide high quality work understanding customer objectives and creatively overcome their greatest challenges
Ability to travel domestically and work with different cultures and customers
Ability to communicate with a variety of different audiences and strong presentation skills
Demonstrate effective balance between business and technical acumen
Ability to handle customer critical issues and work in difficult situations
Ability to evaluate end-user business requirements, translate them into technical specifications, and then develop and implement the appropriate technical solutions

requirements-expected :
Microsoft Endpoint Configuration Manager [Mandatory]
Candidate should hold +5 years working experience in System Center Operations Manager covering all core features in Administration, Authoring, Monitoring and Reporting
Proven experience in MCEM/SCCM deployment and infrastructure including design, management, and implementation experience
Utilize knowledge of the customer MECM environment to resolve issues in a timely manner
Manage software distribution including Microsoft Security upgrades and standard desktop software on global basis using both MCEM/SCCM and Intune platforms
Create reports and dashboards for use in planning corporate hardware and software requirements
Meet with internal clients to assess needs, identify key challenges, and define project scope and deliverables for software application deliveries
Troubleshoot and correct MCEM/SCCM client and distribution point errors including failed SCCM deployments and MCEM/SCCM health issues
Administer the SCCM tool set back end to keep the system running and healthy, including changes to the core components and settings, software delivery, client heath, reporting, boundaries, and bandwidth settings
Current and deep Windows client deployment experience with Windows 10
Experience building and updating desktop and server images using multiple methodologies
Create, test, and distribute common operating systems, application packages, scripts, batch programs to provide software delivery/packaging and configuration management of the computing platform environment
Provide application/Windows OS installation/configuration/patching data reporting (application install status, client health, ) leveraging Microsoft System Center Configuration Manager
Experience with Major Microsoft Technologies [Operating System | Active Directory | SharePoint | SQL Server … etc.]
Microsoft Intune [Mandatory]
Migration Experience of Windows 10 device from On-Prem AD+MCEM managed environment to Azure AD+Intune (standalone) managed environment is must.
As SME, you are responsible for end-to-end management and troubleshooting of Devices including but not limited to OS, Application, Configuration, Compliance management
Expertise in PowerShell Scripting and Proficiency in other scripting languages (e.g., VBS, Batch Scripts, etc.) will be an additional advantage
In-depth knowledge to create and configure MDM policies
Create and Deploy applications using Intune i.e., managing application lifecycle
Managing Software Updates and Feature Updates for Windows 10/11
Managing OS Upgrades for Windows, Mac, iOS, Android, Rugged, HoloLens devices
Perform complex resolution activities to diagnose issues (related to application deployment, configuration issue, etc.) and perform Quality Assurance focusing on end user experience

benefits :
sharing the costs of foreign language classes
sharing the costs of professional training & courses
remote work opportunities
flexible working time
fruits
integration events

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