IT Service Specialist

4 tygodni temu

Warsaw, Polska SIMCORP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ Pełny etat

technologies-expected :
VMware
Salesforce

responsibilities :
Advanced technical support (phone, ticket and face-to-face) on all services in catalogue
IT equipment ordering, asset management, vendor management (e.g. ATEA and Insight)
Budget control together with local finance
IT facilitation of SimCorp events
Configuration and update of work devices; printer, work- and mobile device support
Control and maintain the loaner equipment stock
Meeting room support, check and verification
IT equipment decommissioning
Coordination of office moves, refurbishments and expansions
Advanced user administration, user representation in IT projects
IT Training of new employees and general IT information to users
Automation of processes
Coordination of upgrades and implementation of infrastructure components together with Infrastructure services

requirements-expected :
At least 3 years of experience from a similar position.
Fluent Polish and English.
Experience with 1st and 2nd line support on infrastructure/Cloud and business applications.
Experience with IT support across cultures and time zones.
Broad knowledge of Microsoft Platforms & Applications, Citrix, VM-ware, Azure, Salesforce, etc.
Can provide onsite 1st line support for internal users’ hardware.
Ability to perform daily tasks/projects with minimum or none local supervision.
Service-minded and positive mindset.
Proactive, with a high “Sense of Urgency” and focus on prioritizing tasks.
Excellent communication and listening skills.

offered :
An informal, easy-going work environment with freedom to be yourself
Work-related travel opportunities
Private medical care (Medicover)
Sharing the costs of sports activities (Multisport Card)
Life insurance
Possibility to develop your career in an international environment
Professional training and courses
Language classes
Integration events and charity projects

benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
fruits
integration events
corporate sports team
coffee / tea
drinks
leisure zone

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