Production Support Engineer @ emagine

14 godzin temu


Kraków, Polska emagine Pełny etat

PROJECT INFORMATION: Industry: Banking  Location: Remote work, occasional visits at the office in Warsaw or Krakow  Type of assignment: B2B  Start: ASAP (to be agreed)  Project duration: long term  REQUIREMENTS: At least 4-5 years of experience in a similar position  Strong written and oral English skill with the ability to work with global virtual team across multiple regions.  Flexibility to work in shifts and provide on-call support, including weekends and holidays.  Ability to work effectively and professionally under pressure.  Excellent problem solving and root cause investigation skills.  Understanding of IT Infrastructure is essential.  Positive 'can do' attitude and self-motivated. Adaptive capacity in learning new knowledge.  Development and support experience on IBM sterling Integrator, Sterling Engine proxy, Sterling authentication server, sterling configuration manager.  Good knowledge about File Transmission protocols likes FTPS, SFTP, AS2, SOAP, AS2 and SwiftNet FileAct and InterAct.  Java and Unix/Linux environments. Knowledge of Oracle Databases.  NICE TO HAVE: ITIL Accreditation is an advantage.  Knowledge of Payment & Cash Management systems is preferable.  Familiarity with Incident / Problem / Change and Release Management procedures is beneficial.  Working knowledge of APIs is beneficial.  Experience with Cloud platforms is beneficial.  Basic knowledge of MQ is preferable.  Experience with Micro Services architecture is beneficial.  PROJECT INFORMATION: Industry: Banking  Location: Remote work, occasional visits at the office in Warsaw or Krakow  Type of assignment: B2B  Start: ASAP (to be agreed)  Project duration: long term  ,[The role will require the candidate to active participation and contribution in Incident Management, Service Quality Management, Stakeholder management etc including but not limited to:, Investigating system failures and incidents reported on the services supported. , Communicating with various Business & IT teams. , Perform root-cause analysis and production fixes. , Flexibility to work in shifts and provide on-call support on weekend. , Working as a part of a global team. , Adherence to SLAs & service delivery procedures defined by ITIL framework. ] Requirements: Stakeholder management, IBM, Proxy, Protocols, Java, Unix, Linux, Oracle, Cloud platform, IBM MQ, ITIL certificate Additionally: Sport Subscription, Private healthcare, Remote work, Integration events, International projects.



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