Customer Service Specialist UK
22 godzin temu
Customer Service Specialist UK
lokalizacja: Warszawa (mazowieckie)
numer referencyjny: 1189647/jobs.pl
forma zatrudnienia: Pełny etat
Twoje następne stanowisko
- Sprawowanie funkcji punktu kontaktowego dla strategicznych klientów w zakresie zamówień i dostaw.
- Obsługa zapytań klientów, w tym zamówienia, powiadomienia o wysyłce, brakujące produkty, zwroty i rabaty.
- Zapewnienie aktualnych informacji o zamówieniach i dostawach.
- Współpraca z zespołami dystrybucji i logistyki w celu terminowej wysyłki zamówień.
- Współpraca z działami sprzedaży, planowania asortymentu i dystrybucji w celu rozwiązywania problemów z dostawami.
- Wprowadzanie danych klientów do systemu i dbanie o ich poprawność.
- Wsparcie działań związanych z pobieraniem należności i procedurami prawnymi.
- Wsparcie w analizie i rozwiązywaniu problemów z fakturowaniem.
Czego potrzebujesz, aby osiągnąć sukces?
- Doświadczenia w obsłudze klientów biznesowych.
- Doświadczenie z Excel oraz SAP lub podobnym systemem ERP.
- Biegła znajomość języka angielskiego.
- Wysokie umiejętności analityczne.
- Umiejętności rozwiązywania problemów i podejmowania decyzji.
- Doskonałe umiejętności organizacyjne i komunikacyjne.
- Dobre zrozumienie procesów logistycznych.
Co zyskujesz?
- Praca w różnorodnych zespołach dla międzynarodowej firmy, która jest liderem na rynku.
- Praca w modelu hybrydowym, elastyczny czas pracy oraz dodatkowe dni wolne.
- Kafeteryjny system benefitów i dofinansowanie obiadów.
- Prywatna opieka medyczna.
Co powinieneś zrobić?
Jeśli ta oferta jest idealna dla Ciebie, kliknij ‘Aplikuj’ i prześlij nam swoje aktualne cv.
Hays Poland sp. z o.o. jest agencją zatrudnienia zarejestrowaną w rejestrze prowadzonym przez Marszałka Województwa Mazowieckiego pod numerem 361.
hays.pl
Hays Poland sp. z o.o. jest agencją zatrudnienia nr 361
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