Customer Service Specialist with German Language Skills
1 dzień temu
We are seeking a highly skilled Customer Service Specialist with German language proficiency to join our international manufacturing client's customer service team.
Key Responsibilities:
- Handle all aspects of the order lifecycle, from quotations to delivery, ensuring timely and accurate communication with customers.
- Keep customers informed about order status and proactively address any requests or concerns, providing excellent customer service.
- Collaborate with internal stakeholders to ensure timely delivery of products that meet customer requirements, promoting a positive customer experience.
Requirements:
- Minimum 3 years of experience in customer service or order management, with a strong track record of delivering excellent customer service.
- Fluency in English and German (minimum C1 level), with excellent interpersonal and communication skills.
- Knowledge of Excel and experience using SAP or other ERP systems is an advantage.
- High standards of quality and accuracy in work, with a strong attention to detail.
Benefits:
- Work in a global company and develop your professional and language skills, with opportunities for growth and advancement.
- Enjoy a flexible work arrangement with 3 days in the office and 2 days remote, promoting work-life balance.
- Benefit from private medical care, sports card subsidy, and a retirement plan, ensuring your well-being and financial security.
Apply now and become a key player in our customer service team, contributing to the success of our international manufacturing client.
By applying to this job posting, published in cooperation with Grafton Recruitment Sp. z o.o. and Grafton Recruitment Services sp. z o.o. (formerly Kelly Services Poland sp. z o.o.), you agree to the processing of your personal data contained in the job application, for the purpose of recruitment to the position indicated in the job posting.
We inform you that our internal procedure for reporting violations of the law and taking subsequent actions (Procedure for reporting whistleblowers) is available on our website at https://pl.grafton.com/pl/o-nas/sygnalisci You can report violations in accordance with the Procedure at the following address: https://gigroupholding.vco.ey.com/
For more information on the processing of your personal data, please visit: https://pl.grafton.com/pl/polityka-przetwarzania-i-ochrony-danych
Grafton Recruitment Sp. z o.o. is a Recruitment Agency No. 20329
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