Air Travel Coordinator

3 tygodni temu


Warszawa, Mazovia, Polska American Express Global Business Travel Pełny etat

As a key member of our team at American Express Global Business Travel, you will play a vital role in delivering exceptional service to our corporate business clients. Your primary responsibility will be to advise and arrange travel for corporate business customers, both individuals and groups, across various complexity levels.

Key tasks include conducting analysis and research on travel options, proactively anticipating traveler needs to sell additional services, and arranging and booking domestic and international business travel. You will also be responsible for ensuring compliance to customers' agreed travel policy, service provider policies, and regulatory requirements.

To succeed in this role, you will need to possess a passion for excellence in client service, including proactive anticipation of needs. Native GDS expertise is also essential, as well as professional communication skills, attention to detail, and integrity. A strong understanding of the travel industry, particularly in business travel, leisure travel, or airline reservation, is also required.

The Traveler Care unit is a 24/7 operation, and you will be expected to work flexible shifts, including afternoon shifts and weekends. However, we offer a range of benefits to support your work-life balance, including flexible benefits, travel perks, and opportunities for career development.

At American Express Global Business Travel, we strive to champion diversity, equity, and inclusion in every aspect of our business. We believe in creating a workplace where everyone feels valued, respected, and empowered to succeed. If you share our values and are passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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