Polish and German Language Action Coordinator
4 tygodni temu
Are you a highly proficient English speaker with a strong command of Polish and German? Do you have a passion for working in a fast-paced, multicultural environment? Cross Border Talents is seeking a skilled Action Coordinator to join our team in Ghent, Belgium.
This is a hybrid role that requires excellent communication skills, a customer-centric mindset, and the ability to work in a rotational shift system. As a key member of our team, you will be responsible for managing breakdown cases across Europe, communicating with customers and dealers, and ensuring vehicle uptime.
Key Responsibilities:
Act as the primary liaison between customers, drivers, and dealers to resolve breakdown issues and facilitate vehicle uptime.
Manage breakdown cases across Europe, communicating fluently in the customer's native language and navigating designated systems for essential information.
Prioritize customer needs and adhere to established breakdown processes with meticulous attention to detail.
Demonstrate exceptional communication skills and a customer-centric approach in all interactions.
Foster a positive, proactive attitude, continually striving to exceed expectations and contribute to team success.
Embrace a culture of continuous learning, supporting team development and sharing knowledge.
Requirements:
Candidate must have a customer-centric mindset, strong communication abilities, and a positive outlook.
Motivated to excel and eager to contribute to a collaborative team environment.
Highly proficient in English with a strong command of Polish and German.
Willingness to adapt to a flexible shift schedule.
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